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David Energy · 2 months ago

Senior Manager, Revenue Operations

New York, NY

Full-time

Hybrid

Senior Level

$150K/yr - $200K/yr

5+ years exp

David Energy is creating a new kind of power company focused on clean energy solutions. They are seeking a Senior Manager of Revenue Operations to design and implement scalable processes and analytics infrastructure to support sales, marketing, and customer success teams.

EnergyEnergy EfficiencyEnergy ManagementSoftware

Responsibilities

Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)

Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth

Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership

Create and optimize sales and customer success playbooks, processes, and workflows

Lead quarterly business reviews and revenue planning cycles

Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack

Implement and optimize integrations between sales, marketing, and customer success tools

Evaluate, implement, and manage new revenue tools and technologies to support scaling operations

Ensure data integrity and governance across all revenue systems

Build automated workflows and reporting to eliminate manual processes

Partner with sales leadership to design and optimize sales processes, territories, and compensation plans

Develop customer success processes for onboarding, expansion, and retention

Implement and optimize lead routing, qualification, and handoff processes

Support pricing and deal approval workflows

Build comprehensive revenue reporting and analytics capabilities

Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value

Identify bottlenecks and optimization opportunities across the revenue funnel

Provide data-driven recommendations to improve team performance and business outcomes

Track and report on progress against revenue targets and operational metrics

Work closely with marketing to optimize lead generation, nurturing, and attribution

Partner with finance on revenue recognition, forecasting, and financial planning

Collaborate with product on usage analytics and feature adoption tracking

Support customer success on expansion, retention, and health scoring initiatives

Qualification

Revenue operationsSalesforceData visualizationSalesMarketing automationRevenue forecastingAnalytical skillsCustomer success processesCross-functional collaboration