Envoy · 7 hours ago
IT Systems Administrator
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $125K/yrEnvoy is a company that builds workspace management technology to enhance workplace experiences while ensuring safety and compliance. The IT Systems Administrator will provide advanced technical support, manage IT workflows, and improve onboarding and offboarding processes within the Workplace Technology team.
Facility ManagementHuman ResourcesOffice AdministrationSoftware
Responsibilities
Provide level 2 and level 3 support for technical issues
Support Envoys in their daily service, software, and hardware requests
Resolve complex Workplace Tech support requests
Conduct root cause analysis, identify appropriate solutions, and implement them
Document and train the team on IT subject matter expertise
Support and continuously improve onboarding and offboarding processes
Collaborate on team, department, and company-wide IT-owned initiatives
Qualification
Required
A seasoned, experienced professional with a full understanding of providing IT support
Provide level 2 and level 3 support for technical issues
Support Envoys in their daily service, software, and hardware requests
Resolve complex Workplace Tech support requests
Conduct root cause analysis, identify appropriate solutions, and implement them
Document and train the team on IT subject matter expertise
Support and continuously improve onboarding and offboarding processes
Collaborate on team, department, and company-wide IT-owned initiatives
Enjoy working in a customer-focused, technical environment
Strong experience working with macOS, iOS, and SaaS services and tools
Ability to communicate problem-solving related questions and directions in a clear and accessible way
Design, build, and maintain Okta/JIRA Workflows to automate identity lifecycle events (onboarding, offboarding, role changes, and app provisioning)
Identify opportunities for workflow optimization using Okta APIs, hooks, and integrations
Manage JAMF Pro for macOS and iOS devices across the organization. Create and maintain configuration profiles, policies, and scripts to automate device setup and compliance enforcement
Prioritize a variety of tasks and service requests in a dynamically changing environment
Experience in automating workflows and implementing system improvements
Advanced administration skills in applications like Atlassian, Google Workspace, Okta, Zoom, Zapier, Slack, and other SaaS apps
Preferred
Expertise in specific technologies or platforms, particularly within Apple's ecosystem
Familiarity with ITIL methodologies or certifications
Company
Envoy
Envoy transforms modern workplaces with innovations that make office life and work more meaningful.
Founded in 2013
201-500 employees
H1B Sponsorship
Envoy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (8)
2022 (12)
2021 (7)
2020 (8)
Funding
Current Stage
Growth StageTotal Funding
$170.15MKey Investors
Brookfield GrowthMenlo VenturesAndreessen Horowitz
2021-12-30Series C· $111M
2018-10-23Series B· $43M
2015-06-23Series A· $15M
Leadership Team
Larry Gadea
CEO and Founder
Sinohe Terrero
Chief Financial Officer and COO
Recent News
Menlo Ventures
2025-12-29
PCMag Australia
2025-11-09
Morningstar.com
2025-10-23
Company data provided by crunchbase