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Cradle · 2 months ago

Scientific Advisor: Antibody Discovery, Customer Success

Boston, MA

Full-time

Hybrid

Senior Level

5+ years exp

Cradle is a company focused on AI-guided discovery and optimization of proteins. They are seeking a Scientific Advisor within their Customer Success team to ensure customers achieve success with their software and services, particularly in biotherapeutic and antibody projects.

Artificial Intelligence (AI)BiotechnologyLife ScienceProduct Research

Responsibilities

Advise on identifying protein optimisation projects within their portfolios that are best suited to the Cradle platform

Help translate scientific goals of projects (predominantly biotherapeutics) into objectives for the Cradle platform

Deeply understand customer assays/workflows – research modalities/targets as necessary to gain a foundation in relevant concepts, assays and workflows

Ensure quality/formatting of customer data is suitable for machine learning

Train them to use Cradle’s platform

Collaborate with engineering to ensure our platform outputs optimal protein designs to customers

Present reports to help the customer interpret and assess platform outputs and forecasts

Provide recommendations to inform go/no-go decisions and devise the most effective strategy for their projects

Build and maintain strong relationships with immediate users of Cradle platform within the customer organization, as well as broader business stakeholders

Help existing customers identify further projects and business units that would benefit from Cradle’s platform, and collaborate with the Cradle sales team to enable these projects through relationship expansion

Measure and monitor satisfaction of the customers with product as well as service

Proactively gather customer feedback, and keep the customers informed as their feedback is then turned into improved features and services

Collaborate with product teams at Cradle to guide product development so as to address customer needs

Qualification

PhD in molecular biology5+ years in biopharmaProtein engineeringBiopharmaceutical R&D knowledgeMachine learning experiencePython proficiencyAnalytical skillsRelationship managementCommunication skills

Required

PhD in molecular biology, bioengineering, bioinformatics, or a related field

5+ years of experience in biopharma in a scientific role in protein engineering, focusing on antibodies, with experience with biophysical and/or functional assays

Deep knowledge of the biopharmaceutical R&D process, methods, and tooling

Excellent analytical and communication skills, with the ability to translate complex scientific concepts into clear, actionable insights

Proven ability to build strong relationships with a variety of stakeholders, including scientists and business leaders