Upside · 2 months ago
Customer Data Analyst
United States
Full-time
Remote
Mid Level
$120K/yr - $150K/yr
4+ years expUpside is solving the B2B go-to-market problem with AI, and they are seeking a Customer Data Analyst to join their founding team. This role involves working closely with design partners to analyze complex data, uncover patterns, and translate insights into actionable strategies that enhance GTM performance.
Information TechnologySoftware
Responsibilities
Own design-partner outcomes: onboard, troubleshoot, and guide early customers to measurable wins and deeper adoption
Analyze multi-source data: wrangle CRM/RevOps, marketing touchpoints, and product signals; find patterns and attribution insights that change decisions
Tell the story: package findings into short narratives, dashboards, and recommendations executives will act on, help them create QBR and board slides
Close the loop with product: translate customer pain + data learnings into prioritized, testable product requirements
Build for scale: create playbooks, frameworks, and lightweight instrumentation that make future implementations faster and more reliable
Be the voice of reality: pressure-test assumptions, validate data quality, and call out hallucinations before customers see them
Qualification
Required
4–5 years in customer success, data analysis, management consulting, RevOps, or similar, ideally in B2B SaaS
GTM fluency: you understand how sales/marketing/revenue ops actually run (pipelines, campaigns, stages, SLAs, attribution basics)
Hands-on analytics: strong SQL; comfort with spreadsheets + a BI tool (Mode/Metabase/Looker/Power BI). Python/R is a plus
Data storytelling: you can turn a messy dataset into a 1-pager an exec will forward
Customer presence: consultative, calm under ambiguity, and credible with VP/C-level
Builder energy: you prefer 0→1, document as you go, and don't wait for perfect specs
Preferred
management consulting
startup/early-stage experience
dbt familiarity
Salesforce/HubSpot/Gong chops
knowledge of MMM/multi-touch attribution tradeoffs
This tweet feels too real
Company
Upside
Next-gen revenue attribution and intelligence for B2B companies
2-10 employees
H1B Sponsorship
Upside has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase