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ClickUp · 1 month ago

Senior Solutions Engineer, Commercial (AMER)

United States

Full-time

Remote

Senior Level

$145K/yr - $172K/yr

6+ years exp

ClickUp is a hyper-growth startup focused on saving people time and enhancing productivity through innovative software solutions. The Senior Solutions Engineer will partner with sales and success teams to deliver technical presentations, manage customer-specific projects, and assist with RFPs, all while staying updated on new features and maintaining demo spaces.

AppsCollaborationProductivity ToolsSaaSSoftwareTask Management

No H1B

Responsibilities

Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients

Design, develop, deploy and manage customer-specific proof of value (PoV) projects

Build custom reports and dynamic dashboards for prospective clients' management teams

Assist with the functional and technical elements of RFPs

Stay current on new feature releases and maintain updated demo spaces for sales

Qualification

Customer-facing skillsAI & LLMsIntegration platformsBusiness process mappingCloud transformationSales enablementCreative problem solverTechnical presentations

Required

6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience

2+ years demonstrable success working with commercial clients

An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance

Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome

Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions

Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives

Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs