KBR, Inc. · 2 months ago
Global Head of Field, Support & Startup Services
Houston, TX
Full-time
Hybrid
Director/Executive
15+ years expKBR is a leading global engineering, construction, technology, and services company that specializes in energy-efficient process technologies. They are seeking a Global Head of Field, Support & Startup Services to grow and manage their Field, Technical Support, and Startup Services, ensuring customer success during critical phases of plant lifecycle operations.
ConsultingCyber SecurityInformation TechnologyProject ManagementSoftware EngineeringTraining
Responsibilities
Define and grow the Field, Support, and Startup Services offering to meet evolving customer needs
Develop service packages that support commissioning, startup, and turnaround events
Ensure readiness and responsiveness to customer technical enquiries and field troubleshooting support needs
Collaborate with the Asset Performance Manager and Sales to identify new opportunities, establish service agreements and maximize revenue producing potential from each agreement
Provide subject matter expertise in field services, startup, commissioning, and operational readiness
Oversee the development of operations, training, startup deliverables
Ensure high-quality, consistent delivery of services across global customer engagements
Lead offering development, innovation, and continuous improvement initiatives
Support financial performance management for the sub-product line, including budgeting, forecasting, and profitability
Monitor KPIs such as utilization, margins, overhead, and delivery efficiency
Balance execution support across global offices and technical resources in collaboration with the Operations team
Act as the primary management interface for field, technical support, and startup services
Ensure customer satisfaction and long-term value realization through responsive, efficient, and reliable service
Engage with customers to understand operational goals, and challenges with a view to introducing KBR solutions
Support strategic reviews and technical discussions with customer stakeholders
Attract, develop, and retain technical talent aligned with global service line needs
Work closely with regional sales, engineering, and technology PSL teams to deliver integrated solutions
Promote a culture of safety, ethics, and operational excellence
Qualification
Required
Ability to work in cross-functional and multi-cultural environments
Must have the ability to clearly convey technical concepts, business models in both verbal and written communications to clients, peers and KBR management
15+ years of experience in field services, commissioning/startup, operations readiness, or related technical support roles in the energy or industrial sectors
Proven track record in business development and service line growth
Experience managing P&L and operational performance metrics
Strong understanding of field services, plant startup, turnaround planning, and operator training best practices
Excellent leadership, communication, and customer engagement skills
Bachelor's degree in engineering (Chemical, Electrical, Mechanical, or related discipline); advanced degree preferred
Willingness and ability to travel to customer sites and internal meetings as required
Preferred
Familiarity with process technologies and licensing models
Experience supporting operating assets, grassroots and brownfield projects
Ability to translate technical capabilities into strategic business value
Benefits
401K plan with company match
Medical
Dental
Vision
Life insurance
AD&D
Flexible spending account
Disability
Paid time off
Flexible work schedule
Company
KBR, Inc.
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time.
10001+ employees
H1B Sponsorship
KBR, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (9)
2021 (35)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-17IPO
Leadership Team
Stuart Bradie
President and Chief Executive Officer
Mark W. Sopp
EVP and CFO
Recent News
2026-01-12
2026-01-08
2026-01-07
Company data provided by crunchbase