Manychat · 2 months ago
Director of Content & Social
New York, New York
Full-time
Onsite
Director/Executive
$215K/yr - $235K/yr
10+ years expManychat is a leading Chat Marketing platform that helps creators and businesses automate conversations across various messaging platforms. They are seeking a Director of Content & Social to own the global content and organic social strategy, creating audience-first content that engages and inspires while leading a creative team.
MarketingMessagingSalesSoftware
No H1B
Responsibilities
Own and evolve a cohesive vision and strategy that spans campaigns, events, editorial, seo and educational content
Lead content ideation and creation across formats - from blog posts, articles, and guides to carousels, email narratives, and branded editorial pieces
Build a content engine that scales: audience-informed, performance-tracked, and deeply integrated with product and growth goals
Partner with teams like product marketing, performance, brand and comms to ensure content supports strategic objectives and drives measurable business impact
Define and execute the organic social strategy across all major platforms - including Instagram, LinkedIn, TikTok, X, and YouTube - with a sharp focus on driving quality impressions, engagement, and share of voice
Lead a nimble, creative team in creating thumb-stopping, culturally relevant content that amplifies our brand and fuels community love
Infuse social into everything - from launches and announcements to campaigns and community moments - making Manychat a brand people want in their feed
Stay ahead of platform trends, emerging content formats, and creator partnerships to keep Manychat at the forefront of social innovation
Lead, mentor, and grow a high-impact team of writers, strategists, social media managers, video producers, and creative project managers
Champion a culture of creativity, collaboration, and constant learning — inside your team and across the company
Qualification
Required
10+ years of experience leading content and social teams, ideally in SaaS, media, or creator-focused tech environments
A proven track record of building and scaling content and social strategies that drive brand awareness, community growth, and pipeline impact
Deep fluency in storytelling for digital audiences - knowing what works where, and why
Experience managing high-volume content pipelines and performance-focused editorial systems
Mastery of social media platforms, content trends, and analytics tools to guide decisions and iterate quickly
Expertise in video and visual storytelling, including directing creative vision and managing production workflows
Exceptional leadership and communication skills, with the ability to inspire teams and influence stakeholders at all levels
Benefits
Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
Comprehensive medical, dental, and vision coverage for you and your dependents.
Hybrid work and generous leave options to prioritize your work-life balance.
In-office perks, including free meals and snacks.
Company-funded sport activities, annual offsites and team-building events.
Company
Manychat
Manychat is a chat marketing platform that helps businesses automate conversations and engage with customers across messaging channels.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$163.12MKey Investors
Summit PartnersBessemer Venture PartnersFlint Capital
2025-04-22Series B· $140M
2019-04-29Series A· $18M
2017-11-01Seed· $4M
Leadership Team
Mikael Yang
Co-Founder & Chief Executive Officer
Dmitry Kushnikov
Chief Operating Officer
Recent News
2025-12-26
Social Media Today
2025-10-31
Company data provided by crunchbase