Bland · 2 months ago
Forward Deployed Engineer
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $180K/yr
3+ years expBland is a series B startup focused on delivering human-like AI phone agents. The Forward Deployed Engineer will engage with customers to design and implement AI solutions, ensuring successful deployment and fostering strong relationships with clients.
Artificial Intelligence (AI)InfrastructureMachine LearningTelecommunications
Responsibilities
Jump on discovery calls, white-board integrations, and explain Bland’s unique features (and ability to drive value) when speaking with product and engineering leaders
Own implementation start-to-finish. Design, build, and iterate pathways; wire up APIs; test relentlessly until the agent has “Bland tone” and feels human
Coordinate stakeholders. Engineers, product, operations, and anyone else who’s involved with implementation—you’ll corral them, set timelines and expectations, persistently follow up, and make sure timelines are hit and outcomes are delivered
Move fast and iterate. You build a thorough first agent (based on the scoping you define with the customer) and then you get it into production as fast as possible. You listen back to real calls, fix edge cases, then actively share those results with the customer’s team to build excitement and demonstrate the progress you’re driving
Expand the footprint. By embedding yourself in the customer’s organization, you understand the business priorities, know the value calls are driving, and you identify new opportunities for expansion and then are incredibly persistent to scope those expansions and work with sales to close the upsell
You are the customer’s champion, their best employee, and you treat them with unreasonable hospitality. You travel on-site, get to know our customers on a human level, and develop real relationships with our champions and other stakeholders, going above and beyond to host training sessions and dinners
Qualification
Required
3-7 yrs in solutions engineering, product-minded software engineering, founding a startup, or any role that proves you can own a customer-facing build from zero to production
Comfortable reading & writing REST/JSON; able to sling quick Python or JS scripts to glue systems together
Track record of relentless ownership—moments where you ran through walls and surpassed immense challenges (can be both in personal and professional life)
Clear communicator who can translate LLM quirks - and the specifics of how Bland works – to everyone on our customer's team (at the right level of complexity for your audience)
Ready for the intensity of a fast-growing, early-stage startup—the work is hard, the pace is high. This is not a big tech job. You're joining Bland because you want to push yourself, you're ambitious, and you care about doing great work
Will spend the first month full-time in our beautiful Jackson Square office in San Francisco, then stay mostly in-person or on customer sites. As we build our AI engineering team, we want people to be in-person as much as possible and we have a strong in-office culture
Preferred
Built side-projects or shipped production features with LLMs
Prior life as a founder, solutions architect, PM, CSM, or any other role where you had high ownership over delivering outcomes and was customer facing. Prior experience owning pre-sales to post-sales to expansions is a huge plus (as long as you're flexible and excited to learn how to work with LLMs!)
Exceptional new grads with strong ownership and ambition are welcome to apply
Benefits
Meaningful equity
Benefits
Company
Bland
Automate every customer interaction with AI Phone Agents built specifically for enterprise.
51-200 employees
H1B Sponsorship
Bland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$56MKey Investors
Emergence CapitalScale Venture Partners
2025-01-29Series B· $40M
2024-08-28Series A· $16M
2023-12-01Seed
Recent News
2025-12-07
2024-12-26
Company data provided by crunchbase