Odoo · 2 months ago
Full Stack Engineer
Brisbane, CA
Full-time
Hybrid
Entry, Mid Level
$85K/yr - $105K/yr
1+ years expOdoo is a global company that provides integrated business applications through its ERP system. The Full Stack Engineer will deliver technical solutions and support to SMB customers, collaborating with cross-functional teams to resolve complex challenges while serving as a trusted advisor.
CRMEnterprise Resource Planning (ERP)Open SourceSoftware
No H1B
Responsibilities
Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services
Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions
Collaborate with cross-functional teams to resolve customer and partner technical challenges
Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences
Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience
Develop solutions using Bash, Python, JavaScript, and PostgreSQL
Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related field
Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred)
Knowledge of ERP systems (CRM, Accounting, Inventory, POS)
Strong problem-solving skills with the ability to translate technical concepts for diverse audiences
Effective communication and collaboration skills with team members, partners, and customers
Preferred
1-3 years of professional experience (technical support preferred)
Experience with Odoo or similar ERP systems
Background in SaaS or startup environments
Experience working with Unix/Linux platform
A proactive learning mindset with a focus on continuous improvement
Additional language skills (Spanish, French, or Portuguese preferred)
Benefits
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professional
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
Company
Odoo
Odoo is an open-source business software that provides ERP and CRM solutions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.13BKey Investors
General AtlanticSummit PartnersSofinnova Partners
2024-11-20Secondary Market· $527.29M
2023-06-26Private Equity· $163.65M
2022-06-08Private Equity· $120.03M
Leadership Team
Fabien Pinckaers
CEO & Founder
Antony Lesuisse
CTO
Recent News
summitpartners.com
2025-12-08
Company data provided by crunchbase