Information Systems Technician (Rail Car) (Contract) jobs in United States
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Kawasaki Motors Manufacturing Corp., U.S.A. ยท 2 months ago

Information Systems Technician (Rail Car) (Contract)

Kawasaki Motors Manufacturing Corp., U.S.A. is seeking an Information Systems Technician to provide technical assistance to computer users and resolve computer and communication issues. The role involves troubleshooting system failures, maintaining security options, and providing end-user support for various devices and software.

AutomotiveIndustrialManufacturing

Responsibilities

Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), Information Systems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA
Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices
Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications
Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment
Provide end user helpdesk support and documentation for client related hardware and software issues
Troubleshoot system failures, issues and outages and provide solutions to restore functionality
Maintain security options and software in personal computers, virtual machines and networks
Maintain proper documentation and help desk
Maintain network server and technology tools
Setup end-user accounts and ensure security through access controls, system backups and firewalls
Provide basic end user training for use of client devices, software and access procedures
Develop expertise and train staff on new technologies

Qualification

Hardware setupMaintenanceNetwork troubleshootingEnd user supportOperating systems installationSecurity managementCustomer interactionBasic trainingSoftware proficiencyDocumentation skills

Required

High School diploma or GED
Minimum of one year experience with direct customer interaction
Applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology
Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications
Can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials

Company

Kawasaki Motors Manufacturing Corp., U.S.A.

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Established in 1974, Kawasaki Motors Manufacturing Corp., U.S.A. (KMM) is a subsidiary of Kawasaki Heavy Industries, LTD.

Funding

Current Stage
Late Stage
Company data provided by crunchbase