Arch · 3 months ago
Network Operations Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $160K/yr
10+ years expArch Systems, LLC is seeking a Network Operations Lead to oversee and optimize the network infrastructure for the US Customs and Border Protection (CBP). This role involves providing technical guidance, managing the Network Operations Team, and ensuring the stable operation of network systems and services.
Cloud InfrastructureSoftwareUX Design
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides technical guidance for directing and monitoring information systems operations
Plans, organizes, and directs the Network Operations Team to ensure the stable operation of CBP’s network infrastructure
Responsible for maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, network security, telecommunications systems and service desk
Responsible for managing and setting priorities for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, and wireless
Responsible for managing and setting priorities for the Network Management Operations team
Provides support to CBP end users, operations personnel, and strategic program management
Ensures effective monitoring and response to hardware, software, and network problems
Coordinates and manages the routine testing and analysis of all elements of the network facilities
The Network Operations Team Lead will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion
Qualification
Required
Relevant certifications such as ITIL v3, CCNA, CCNP, CCIE
Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications
A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises
Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers)
Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications
Showcase leadership abilities by managing projects and teams
Be proficient in project management and have knowledge of security and compliance issues
ITIL Certification OR CCNP
Confidential security clearance
Preferred
Proven real-time NOC leadership: shift turnovers, bridge facilitation, and time-bound escalations (Tier 2/3)
Strong capacity/performance practice (availability, bandwidth, latency, errors, “top talkers”) and weekly/monthly ops reporting
Tool fluency: ServiceNow, SolarWinds, NetScout, Cisco DNAC/Meraki/ISE/TACACS/Stealthwatch, F5, Infoblox, Riverbed
Ownership of change windows/MOPs, CMDB hygiene, and rollback planning
CBP BI and/or Secret/TS clearance preferred
senior level networking : 10 years
Benefits
401(k)
Health insurance
Company
Arch
Arch is a market provider of SAP usability software and delivering solutions to enhance the SAP user experience.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase