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BNY · 4 hours ago

Vice President, Client Service Manager

Pittsburgh, PA

Full-time

Hybrid

Mid Level

4+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Vice President, Client Service Manager will develop and maintain strong client relationships, lead a team of client service professionals, and ensure compliance with industry regulations while enhancing client satisfaction.

Financial Services

Responsibilities

Develop and maintain strong client relationships by demonstrating expertise in client operations and reporting, ensuring consistent and high-quality service delivery

Lead a team of client service professionals, fostering a collaborative and empowering work environment that aligns with BNY's principles and supports the strategic pillars

Analyze client feedback and operational data to identify areas for improvement, implementing solutions that enhance client satisfaction and operational efficiency

Ensure compliance with industry regulations and company policies by maintaining up-to-date knowledge and training within the team