Nova 401(k) Associates ยท 4 hours ago
AMP Account Manager
Nova 401(k) Associates is a growing national third-party administration firm focused on retirement plans. They are seeking a fully remote Account Manager to maintain client relationships, manage a caseload of clients, and provide exceptional client service and consultation on plan operations and design.
ConsultingFinancial Services
Responsibilities
Maintain client and advisor relationships with a high active client retention rate
Maintain a caseload of PEP and 402(a) solution clients
Manage and prioritize workload towards weekly goals in a results-oriented team environment
Exemplify superior client service and ability to consult with clients regarding plan operation and design
Work with other departments, record-keepers, and advisors to ensure a great client experience
Perform work according to AMP and Nova policies and procedures
Proactively communicate with clients and investment advisors about new industry developments
Qualification
Required
Minimum of 5 years of 401(k) plan administration experience and/or minimum of 5 years of experience consulting on 401(k) plan administration
Excellent knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing
NIPA or ASPPA credentials
College degree
Excellent written and verbal communication skills
Excellent organizational skills
High level of critical thinking
Ability to multitask
Committed to lifelong learning and coachable
Preferred
Experience with pricing and billing a plus
Familiarity with PEP, 402(a), and/or 3(16) service models and providers a plus
Benefits
Medical, dental, disability, and life insurance
Paid time off
401(k) plan with employer match