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Fragomen · 2 months ago

Client Services Analyst

US-Silicon Valley

Full-time

Hybrid

New Grad, Entry Level

$52K/yr - $62K/yr

Fragomen is a leading firm providing opportunities to work in a dynamic environment with a diverse workforce. The Client Services Analyst will manage client accounts, ensuring compliance with SLAs and maintaining successful client relationships.

ConsultingDocument ManagementLegalLegal Tech

H1B Sponsor Likely

Responsibilities

Managing the client specific drop box and answering protocol queries from case workers

Compiling monthly SLA reports and weekly expiration reports

Work directly with the client on obtaining authorisation for renewal applications and other process related matters

Preparing quarterly business review decks

Analysing initiation data and identifying trends

Assist with developing/maintaining protocols

Updating/distributing fee schedules

Ad hoc reporting as required

Qualification

PowerPoint skillsExcel skillsCommunication skillsPlanning skillsTime managementMulti-taskingWord processingInternet proficiencyEmail systemsSelf-starter

Required

Ability to work flexibly and accurately in a fast-paced environment

Demonstrate exceptional planning and time management skills with an ability to multi-task

Good PowerPoint and Excel skills including: graphs, pivot tables, vlookup

Self-starter/ability to prioritise workload and meet deadlines

Be able to act under instruction with limited supervision

Be able to plan workload, meet deadlines and priorities

Ensures work completed is accurate, to a high quality and follows standard layouts

Completes tasks within agreed time-frames and in line with expectations

Implement effective processes to manage workflow and meet deadlines

Demonstrates proficiency in word processing, internet and email systems

Excellent communication skills

Benefits

401K

Paid time off plans

Company

Fragomen

Glassdoor3.4

Fragomen is a legal firm that provides crisis management, employment verification, compliance, document, and immigration services.

Founded in 1951

New York, New York, USA

5001-10000 employees

https://www.fragomen.com

H1B Sponsorship

Fragomen has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2022 (5)

2021 (1)

2020 (5)