Apply on Employer Site

Informa · 2 months ago

Manager, Process Operations

United States

Full-time

Remote

Mid Level

$60K/yr - $65K/yr

3+ years exp

Informa is a global leader in business-to-business events, digital services, and academic research. They are seeking a Process Operations Manager to oversee team members and manage various product marketing and operational support projects in a fast-paced environment.

B2BBusiness IntelligenceEventsInformation ServicesLead GenerationMarketingPublishing

H1B Sponsor Likely

Responsibilities

Provide guidance including creating process documentation, answer questions, etc to team members who will serve as project management support for a variety of brand campaigns & projects

Manage the day to day of team members monitoring work load & assigning projects and accounts

Manage a team of individuals who will perform operational needs with a focus on ensuring brand campaign setup & fulfillment requirements are met. This includes daily tasks like; branner setup across various systems, campaign updates campaign performance monitoring, forecasting, & optimizations, etc

Work closely with various internal teams to identify, troubleshoot and resolve brand campaign issues & identify recommendations for process improvements

Create & maintain best practices and create documentation and checklists to share across the team

Qualification

Process documentationGoogle Ad ManagerBrand campaign managementMicrosoft OfficeTeam managementTime managementOrganizational skillsAdaptability

Required

Bachelor's degree or equivalent required

Strong attention to detail

Excellent Microsoft Office skills, particularly Excel & PPT

3-5 years experience managing brand campaigns, people & workload monitoring

Ability to multi-task and excellent time management and organizational skills

Ability to prioritize and manage many simultaneous tasks and priorities with great efficiency

Ability to work independently, take initiative and be self-motivated

Ability to adapt to changing priorities and deliver results in a fast-paced environment

Experience with any of the following platforms; Google Ad Manager (a necessary requirement for the position), AdDaptive, Xandr, Airtory, Zendesk, etc

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world

Company

Informa

Glassdoor3.9

Informa is a business intelligence, academic publishing, knowledge, and events group.

Founded in 1998

London, England, GBR

10001+ employees

http://www.informa.com

H1B Sponsorship

Informa has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)