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Unplug · 2 months ago

Executive Assistant, Business Operations

Santa Monica, CA

Full-time

Onsite

Mid Level

$70K/yr - $75K/yr

3+ years exp

Unplug is a modern meditation company aiming to make meditation easy and accessible. They are seeking a proactive and organized Executive Assistant to support the CEO and corporate team, managing various business operations and initiatives to expand the company’s global impact.

FitnessHealth CareTrainingWellness

Hiring Manager

Suze Yalof Schwartz

Responsibilities

Serve as trusted right-hand to the CEO and corporate team members across all business matters

Manage calendars, scheduling, and communications

Serve as a liaison between the CEO, internal teams, and external partners

Provide confidential support and offer thoughtful feedback on strategic decisions

Handle a wide variety of professional tasks as needed

Assist with daily business functions across departments (e.g. studio, app, corporate, marketing, partnerships, events, trainings, etc.)

Help maintain systems and platforms such as Asana, Google Drive, Dropbox, Mindbody, Mailchimp, Squarespace, and others

Track expenses, process invoices, manage vendor relationships, follow up on outstanding payments, and oversee company budgets

Manage financial responsibilities including budget creation, expense reporting, revenue tracking, and financial data analysis

Liaise with bookkeepers and accountants to review monthly P&Ls, reconcile accounts, and support tax preparation and compliance

Coordinate legal and compliance matters, including contract review, negotiation, and acting as liaison with external counsel and consultants

Help manage insurance policies, trademark filings, payroll, HR tasks, and other business-related filings

Help oversee Unplug app operations: content creation & curation, customer support, troubleshooting & maintenance, and feature development

Help manage customer service team, platforms (e.g. Zendesk), user inquiries, and training documentation

Track expenses, user acquisition efforts, and product performance

Conduct market research, competitor analysis, and customer feedback surveys

Coordinate marketing campaigns, content calendars, brand partnerships, and editorial features

Update and manage website content (SEO, blog, landing pages, etc.)

Assist in strategy and execution of newsletters, social media, and press opportunities

Promote upcoming teacher training programs through coordinated outreach, marketing support, and ongoing communication with prospective applicants

Track, organize, and engage with current students, graduates, and prospective applicants

Set up and support each training cohort, including platform setup, communication, and materials distribution

Serve as a point of contact for trainees before, during, and after training

Support the key leaders of the teacher training in managing logistics and communications

Facilitate the Week 6 virtual intensive, including full Zoom monitoring, managing breakout rooms, sharing real-time resources, and actively listening for cues to support instructors and trainees; assist trainees with tech issues, scheduling, or curriculum questions; and create and continuously update the training agenda throughout the week

Organize virtual reunions and continued engagement with training graduates

Qualification

Executive support experienceOperations managementDigital tools proficiencyMobile app developmentFinancial managementMission alignmentOrganizational skillsCommunication skillsProblem-solvingAttention to detailCollaborative spiritTrustworthiness