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NetSuite · 2 months ago

Business Process Optimization Program Manager 4-ProdDev

United States

Full-time

Remote

Senior Level

6+ years exp

NetSuite is a leading provider of cloud-based business management software. The Business Process Optimization Program Manager is responsible for developing and maintaining Supply Chain Operations business processes and tools to support various programs, focusing on evaluating and streamlining key supply chain processes for efficient growth.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Evaluate key business and compliance processes, workflows, employee/supplier touch points and tools and recommend streamlined workflows to enable growth and scalability, create training material, train employees and suppliers, measure key performance indicators and drive process improvements

Manage the business and supplier compliance processes, engage with stakeholders to implement supplier improvements and measure supply base performance

Lead improvement projects from stakeholder alignment, writing business requirements, managing IT resources to ensure project completes on time, perform UAT testing, process documentation, user support and training. Create and implement workflows and metrics to drive continuous improvements

Ensure projects follows project management and change management best practices and there are key performance indicators and process improvements are obtained

Write business requirements to support tool enhancements and new tool functionality for business process improvements

Take the leadership role to apply six sigma methods to root cause and derive corrective action to drive permanent resolutions to new or chronic tool problems

Understand and leverage Oracle’s ERP tool suite, workflows, business attributes, reporting methods, and metrics to drive improvements

Coordinates cross-functional teams, develops program plans, and measures progress on activities that enable program completion on time and within budget

Ability to create teams and influence stakeholders to enable support and implementation

Work involves creative problem solving while applying the company policies