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Knipper Health · 2 months ago

Pharmacy Application Systems Administrator

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Knipper Health is seeking a Pharmacy Application Systems Administrator to support pharmacy operations and collaborate with the IT team. The role involves providing application support, project management, and ensuring effective communication between pharmacy operations and external vendors.

MarketingPharmaceutical

No H1B

Responsibilities

Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Assists with the identification and recommendations for solution development of larger and complex projects including best practice development. Formulates, develops, and documents required steps to achieve stated requirements. Reviews plans with management/peers as appropriate

Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces

Updates management and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports. Responsible for program design and setup in the pharmacy system

Assists other IT teams with selection and provides operational evaluation of products / tools to ensure that the proposed solution adheres to business requirements. Adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to staff and pharmacy management to ensure best practices, standard methodologies and processes are executed

Functions as a technical resource to the pharmacy and maintains high service levels. Participates in system wide initiatives to improve efficiency and reach institutional goals and objectives

Supports pharmacy program implementations through creation and design of pharmacy management system workflows, IVR flows and recordings, and other mid to low level technical support

Acts as resource and liaison between pharmacy operations and multiple external pharmacy support vendors

Perform Quality Assurance or UAT testing on automated technology specific to pharmacy and shipping requirements

Perform all other duties as assigned

Qualification

Pharmacy experienceMedical terminologyPTCB certificationPharmacy technician licenseCustomer service skillsData entry skillsMicrosoft OfficeCommunication skillsProblem-solving skillsOrganizational skills

Required

Bachelors degrees or equivalent combination of education and related technical experience required

Two (2) years of previous pharmacy experience with exposure to all functional areas (order entry, medical records, filling, inventory, etc.)

Advance knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology

Ability to read, write, speak, and understand the English language

Excellent verbal and written communication skills

Excellent interpersonal skills

Excellent problem-solving skills

Excellent organization skills and detail oriented

Ability to accept ambiguity at times and apply decision making skills to determine course of action

Ability to follow established process flows

Ability to perform accurately and efficiently when inputting information into computer software

Ability to effectively multi-task

Strong computer skills including Microsoft Office products

Basic math skills

Strong understanding and practice of data entry, medical records, and dispensing systems and equipment