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Versaterm · 1 week ago

Senior Product Owner - Cloud Operations

Salt Lake City, UT

Full-time

Onsite

Senior Level

5+ years exp

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. The Senior Product Owner for Cloud Operations will guide a team of developers through detailed technical requirements for cloud security, operations, and telemetry, ensuring effective communication of product requirements and managing the product backlog to deliver high-quality software products.

AppsElectronicsInformation TechnologyPublic SafetySaaSSoftware

No H1B

U.S. Citizen Only

Responsibilities

Work closely with the Product Manager to understand and help influence product vision, goals, and high-level roadmap

Translate strategic objectives into actionable plans for multiple development teams

Provide feedback on feasibility, timelines, and technical considerations to support product planning

Partner with the Product Manager to drive the successful delivery of complex software initiatives from concept to launch while supporting continuous improvement on existing products

Own and manage multiple product backlogs, ensuring items are well-defined, estimated, and prioritized across teams

Create clear and detailed user stories with acceptance criteria based on requirements provided by the Product Manager and stakeholders

Continuously refine and update the backlog based on team feedback, changing priorities, and user insights

Act as the primary point of contact for development teams, communicating product strategy as well as clarifying requirements, priorities, and expected outcomes

Support Agile processes by facilitating sprint planning, refinement, and review sessions

Collaborate with development teams to balance feature delivery with technical debt remediation

Identify and implement process improvements that enhance delivery efficiency and team performance

Collaborate with the Product Manager, Business Analysts, Designers, and other stakeholders to gather input, define priorities, and align priorities

Represent the voice of the customer to the development team and ensure features deliver maximum value to end-users

Support cross-team coordination for dependencies and shared product initiatives

Review completed work to ensure it meets defined acceptance criteria and is aligned with the product vision

Partner with QA and testing teams to validate that deliverables meet quality standards

Analyze and evaluate development team processes, making recommendations for efficiency improvements and consistency across teams

Use product metrics and team feedback to refine the backlog and adjust priorities

Provide mentorship and guidance to Product Owners and team members to strengthen agile practices

Qualification

Product Owner experienceAgile frameworksCloud observabilityUser story writingSoftware engineering conceptsJIRAConfluenceAI technologiesPublic Safety softwareCSPO certificationCommunication skillsOrganizational skillsMentorship

Required

Degree in Computer Science, Business, or related field

A minimum of 5–7 years of experience as a Product Owner in enterprise SaaS or public safety software, managing multiple agile teams or large-scale product initiatives

Experience with Datadog or similar cloud observability frameworks

Familiarity with software engineering concepts such as APIs, databases, and cloud platforms

Strong understanding of Agile frameworks, particularly Scrum or Kanban

Proficiency in writing user stories, acceptance criteria, and maintaining product backlog

Hands-on experience with tools like JIRA, Confluence, or similar

Technical background or hands-on experience with software development processes

Excellent communication skills, with the ability to articulate technical requirements to non-technical stakeholders

Strong organizational skills and attention to detail