Odoo · 2 months ago
Technical Content Writer - Buffalo, NY
Buffalo, NY
Full-time
Hybrid
Entry Level
$56K/yr - $73K/yr
1+ years expOdoo is a global leader in enterprise resource planning software, providing integrated business applications. They are seeking a Technical Content Writer to create engaging technical content across various formats, ensuring clarity and accuracy in user documentation and tutorials.
CRMEnterprise Resource Planning (ERP)Open SourceSoftware
No H1B
Responsibilities
Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities. Ensure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and more
Peer review content using best practices from Odoo’s global and US-specific guidelines
Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flows
Independently author new technical support and user documentation articles. Revise and maintain existing content written by multiple contributors over different Odoo versions
Read and write in RST markup and submit new/improved documentation using Git. Perform content and technical reviews using GitHub
Manage tasks using Odoo Project, adhering to an annual content calendar
Qualification
Required
Bachelor's Degree or equivalent experience in Writing, Communications, Computer Science, or a related field
1+ year of experience in technical writing, focusing on business applications or software platforms
A portfolio of writing samples that demonstrate technical documentation skills
Experience with technical documentation, specifically within ERP or SaaS environments
Proficiency with Git/GitHub or similar version control systems, or a willingness to learn
Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment
Preferred
Experience working with SaaS platforms or within a SaaS company environment
Benefits
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
Evolve in a nice working atmosphere with a passionate, growing team
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap
Company-sponsored events for groups of 6+ employees
Company
Odoo
Odoo is an open-source business software that provides ERP and CRM solutions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.13BKey Investors
General AtlanticSummit PartnersSofinnova Partners
2024-11-20Secondary Market· $527.29M
2023-06-26Private Equity· $163.65M
2022-06-08Private Equity· $120.03M
Leadership Team
Fabien Pinckaers
CEO & Founder
Antony Lesuisse
CTO
Recent News
summitpartners.com
2025-12-08
Company data provided by crunchbase