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Maryland Oncology Hematology · 2 months ago

Information Technology (IT) Support Coordinator II - North Dallas, Tx

Richardson, TX

Full-time

Onsite

Entry Level

2+ years exp

Maryland Oncology Hematology is part of The US Oncology Network, which is dedicated to advancing cancer care in America. The IT Support Coordinator II will assist in computer systems operations, troubleshooting, maintenance, and provide end user support, ensuring smooth IT operations within the organization.

Health CareHospitalMedicalOncology

H1B Sponsor Likely

Responsibilities

Assists in answering calls from end users

Documents and maintains records of end user issues, network issues, support and vendor communications, and hardware/software orders and shipping

Troubleshoots basic end user questions and problems

Provides basic user support as needed

Assists supervisor in the maintenance of network systems, servers and workstations; installation of software and hardware; and troubleshooting of server and network problems

Sets up and deletes user ID's and passwords in practice management systems and submits requests to the corporate office for user accounts in file server and e-mail systems

Assists Business Office in running reports and updating fee schedules and insurance profiles

Qualification

Desktop support experienceComputer networking experienceA+ certificationMCP in Microsoft OfficeCustomer service skillsCommunication skillsAssociates Degree in IT

Required

Associates Degree in Information Technology, related field, or equivalent work experience required

Must have strong communication and customer service skills

Preferred

At least 2 year of experience working in a desktop support role is strongly preferred

Prior computer networking experience preferred

A+ certification and MCP in Microsoft Office strongly preferred

Benefits

Medical

Dental

Vision

Life Insurance

Short-term and Long-term disability coverage

Generous PTO program

401k plan that comes with a company match

Wellness program that rewards you practicing a healthy lifestyle

Tuition Reimbursement

Employee Assistance program

Discounts on some of your favorite retailers

Company

Maryland Oncology Hematology

Maryland Oncology Hematology is a community based healthcare institution specialized in research and treatment of cancer patients.

Founded in 1986

Columbia, Maryland, USA

501-1000 employees

https://marylandoncology.com/

H1B Sponsorship

Maryland Oncology Hematology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)