Manager, Employee Experience, Revenue Operations (ROPS) jobs in United States
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DaVita Kidney Care · 2 weeks ago

Manager, Employee Experience, Revenue Operations (ROPS)

DaVita Kidney Care is searching for a passionate and creative leader to join their team as the Manager, Employee Experience for Revenue Cycle. In this role, you'll be responsible for developing and executing internal communications strategies and planning large-scale events to enhance team culture and engagement.

Health CareHospitalMedicalNutrition

Responsibilities

Lead Internal Communications: Own the development and execution of a comprehensive internal communications strategy for Revenue Cycle. This includes crafting engaging messages, managing various communication channels (newsletters, emails, intranet), and ensuring consistent, clear, and inspiring communication from leadership
Plan & Execute Large-Scale Events: Lead the planning and execution of major team gatherings and recognition events, both in-person and virtual. You'll manage everything from budgeting and logistics to content development and vendor relations, ensuring a seamless and impactful experience for all attendees
Champion Teammate Feedback: Actively listen to our teammates and use their feedback to inform communications and event strategies, ensuring our efforts genuinely resonate with their needs and interests
Collaborate with Purpose: Work closely with cross-functional teams, including HR, Operations, and corporate communications, to align your initiatives with overall company goals and brand standards
Manage the Administrative Support Team: Directly lead, mentor, and develop a team of administrative professionals. This includes delegating tasks, managing performance, providing coaching and training, and ensuring the team operates efficiently to support the broader Revenue Cycle function

Qualification

Internal CommunicationsEvent PlanningLeadershipBachelor's DegreeStrategic ThinkingFluent in English

Required

Proven track record of developing and implementing successful multi-channel internal communications strategies
Experience in planning and executing large-scale corporate events from start to finish
1-3+ years of experience in a leadership role with a focus on internal communications, employee engagement, or event management
Ability to translate business objectives into creative and engaging communication and event strategies
Bachelor's Degree in Communications, Marketing, Human Resources, or a related field is required; a combination of relevant education and equivalent experience will be considered
Fluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Company

DaVita Kidney Care

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DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).

Funding

Current Stage
Public Company
Total Funding
$2.5B
2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M

Leadership Team

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Javier Rodriguez
CEO
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Joel Ackerman
Chief Financial Officer
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Company data provided by crunchbase