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Publicis Groupe · 2 weeks ago

Manager, Media Business Operations

New York, NY

Full-time

Onsite

Mid, Senior Level

$74K/yr - $116K/yr

4+ years exp

Publicis Groupe is the third largest communications group in the world, employing nearly 80,000 professionals. The Media Business Operations Manager will oversee day-to-day management of Media Business Operations initiatives for specific clients, guiding a team and collaborating with agency teams to analyze financial inconsistencies and operational trends.

AdvertisingMarketingPublic Relations

Responsibilities

Oversee client(s) media financials across assigned client portfolio and teams

Ensure invoice and reconciliation process completed by agreed timing and signoff on campaign closure packets

Manage client communications and escalations for financial and operations matters

Guide internal teams on financial best practices as well as system limitations

Enforce adherence to internal audit controls, maintenance of audit documentation and participate in external audits

Track key project milestones, anticipate challenges and raise the appropriate flags to guarantee timely deliverables amongst the Media Business Operations team

Partner with media teams to develop client specific billing needs from reporting to system execution strategies

Create operational exceptions and process to meet client needs while maintaining agency audit integrity and compliance

Collaborate with agency teams and external partners to address areas of attention to improve process, financial standing and/or address client needs

Partner with Media Business Operations Leads on buying tool new functionality evaluations, process rollouts, and tool integrations

Meet monthly with our extended team to evaluate task execution and provide ongoing feedback to improve efficiency

Mentor, motivate and serve as escalation point for team of Media Business Operations Senior Analysts, Analysts and PGD extended team

Begin to understand key elements of terms and conditions within contractual documents

Build strong client, partner and interdepartmental relationships - you’ll win their respect and be recognized as a leader on the business

Qualification

Financial managementOperations managementTeam leadershipMS Office SuiteFiscally responsibleGenerative AI toolsProblem solvingCommunication skillsDetail orientedSelf-motivated

Required

Four-year degree and/or 4-6 years' experience including 1-3 years in a financial, management and/or operations focused role in an agency or marketing company

A knack for teamwork - you're at your best in a closely collaborative structure

A stellar ability to problem solve, prioritize tasks, multitask, and manage time effectively

Excellent communication skills - you're articulate, straightforward and, above all, you're thoughtful and kind

Proficiency in MS office suite (MS Excel, MS Word, MS PowerPoint)

Strong leadership qualities and ability to drive change

Detail oriented, and highly organized

Proficiency in managing numbers

Self-motivated

Fiscally responsible

Preferred

Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation