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Monument Health · 2 months ago

Surgery Scheduling Specialist

Rapid City, SD

Full-time

Onsite

Entry Level

$16.57/hr - $20.71/hr

1+ years exp

Monument Health is a healthcare provider dedicated to delivering excellent patient care. The Surgery Scheduling Specialist serves as the primary appointment scheduler, ensuring effective customer service while assisting nursing staff in providing efficient and safe patient care.

Health CareHospitalNon ProfitRehabilitation

Responsibilities

Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses

Communicates the need for preauthorization for exams prior to completion of exam scheduling

Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts

Documents changes in scheduled exams and patient demographics in the appropriate systems

Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam

Acts as a resource for scheduling issues and new employees

Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized

Completes all assigned clerical activities

Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR’s) in accordance with unit guidelines

Contributes to the permanent document of patient data

Able to prioritize physician's orders and initiate appropriate action in a timely manner

Accurately transcribes physician's orders

Acts as a receptionist and participates in admission, discharge, and transfer of patients

Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers

Utilizes sound judgment in the reporting of data and in the provision of patient care

All other duties as assigned