CTS Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Kratos Defense and Security Solutions · 2 weeks ago

CTS Customer Service Representative

Kratos Defense and Security Solutions is seeking a dynamic and results-driven Customer Service Representative with a strong background in aviation engine services. The ideal candidate will manage regional sales activities, develop client relationships, and oversee operational scheduling and optimization.

ConsultingCyber SecurityGovernmentInformation TechnologyNational SecurityPublic SafetySatellite CommunicationSecurity

Responsibilities

Manage regional sales activities for turbine engines, including overhauls, inspections, and component upgrades
Develop and maintain relationships with clients in agricultural, charter, and humanitarian aviation sectors
Possibly conduct on-site visits and represent the company at industry trade shows to drive brand visibility and client relationships
Oversee scheduling, forecasting, and throughput optimization using detailed production calendars and planning tools

Qualification

Aviation engine managementSales experienceCustomer relationship managementComputer skillsLeadership skillsNegotiation abilitiesSupply chain coordinationProduction planningPT6A enginesCommunication skillsTeam management skills

Required

5+ years of experience in aviation engine management, sales, and operations
Strong leadership and team management skills
Excellent communication and negotiation abilities
Excellent computer skills especially in Word and Excel

Preferred

Familiarity with Pratt & Whitney PT6A engines and dealing with Pratt and Whitney vendors
Background in supply chain coordination and production planning

Benefits

Medical, Dental & Vision Insurance Coverage
Life/ADD & Short/Long Term Disability Insurance
401(k) Savings Plan
Employee Stock Purchase Plan (ESPP)
Paid Time-Off (PTO)
Holidays
Education Reimbursement

Company

Kratos Defense and Security Solutions

company-logo
Kratos Defense & Security Solutions provides mission critical engineering, IT services, and war fighter solutions.

Funding

Current Stage
Public Company
Total Funding
$943.8M
Key Investors
United States Air Force
2025-06-25Post Ipo Equity· $556M
2025-04-17Grant· $30M
2024-02-22Post Ipo Equity· $288M

Leadership Team

leader-logo
Eric DeMarco
President and CEO
B
Ben Goodwin
SVP,Corporate Development & Government Affairs
linkedin
Company data provided by crunchbase