AIG · 2 months ago
Complex Claims Adjuster
New York, NY
Full-time
Hybrid
Mid, Senior LevelAIG is a global leader in commercial and personal insurance solutions, seeking a Complex Claims Adjuster to enhance their claims handling capabilities. The role involves processing claims across various lines of business, providing technical support for high-value claims, and ensuring timely and fair settlements for clients.
BankingFinancial ServicesInsurance
Responsibilities
Handle and process claims for all lines of business
Provide technical and decision-making support on high value claims to major loss Adjusters
Review and approve settlement recommendations within delegated authority
Monitor claims turn-around-time, accuracy and customer service quality
Engage with clients and third-party vendors to facilitate fair and timely settlements
Support internal and external audits and provides reports and data as required
Collaborate with regional operations and support departments to address escalations and improve workflows
Qualification
Required
Bachelor's degree, preferably related to insurance, business or risk management. Having Legal knowledge or background is a strong advantage
With ample experience in complex claims handling, preferably in marine, financial lines, or casualty insurance
Resides in Guam and with valid license or permit to work in Guam, as applicable
Licensed claims adjuster or will secure license within one year from date of hiring
Strong understanding of insurance policies, coverage interpretation, and claims litigation
Ability to assess claims critically and negotiate settlements effectively
Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
Outstanding communication skills, both written and verbal
Can manage multiple priorities and can work with minimal supervision
Proficiency in claims management systems and MS Office applications
Ability to contribute effectively within a team environment
Ability to work with claims stakeholders to effectively direct claims strategy
Benefits
Total Rewards Program
Comprehensive benefits package
Benefits focused on your health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
Founded in 1919
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelly Lafnitzegger
Executive Vice President and Chief Human Resources Officer
Charlie Fry
EVP, Reinsurance Purchasing and Risk Capital Optimization
Recent News
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