Columbia Residential · 2 months ago
Orlando, Florida – Regional Manager- Affordable Housing Experience Preferred!
Orlando, FL
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expColumbia Residential is looking for a Regional Manager to become a part of their team. The Regional Manager will be responsible for achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties in a multi-state region.
Real Estate
Responsibilities
Responsible for meeting or exceeding established performance benchmarks:
Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks
Consistently proves to be the dependable and knowledgeable leader of the management team
Executes accurate and effective record keeping methods
Ensures complete and accurate information about prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of the lease, application, eviction process, etc.)
Assesses and recommends changes to current policies and operational practices
Plans, develops, and implements operating policies, procedures, and organizational structure
Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service, and workplace safety
Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff
Can be relied upon to carry out the responsibilities efficiently and effectively
Enforces and adheres to company policies, rules, and regulations
Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses, and agencies
Demonstrates sound decision-making ability
Able to effectively solve problem issues and create positive outcomes
Follows instructions and completes tasks as assigned
Ensures that issues are thoroughly addressed and effectively resolved
Displays understanding of standards of performance
Communicates these and other necessary standards to property personnel
Measures performance against these standards
Demonstrates exceptional customer service skills
Consistently participates in team and project meetings
Effectively utilizes training, coaching employee evaluations, and other means to ensure employee’s performance consistently meets or exceeds standards of performance
Where necessary, address weaknesses in performance
Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision
When necessary, displays competence in recruiting, selecting, hiring, and training of new employees
Preserves and respects resident and applicant confidentiality
Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders
Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs
Understand the budget process through analysis of operating statements and develop strategies to meet or exceed budgeted levels of income and expense
Effectively utilizes the tools available (statements, etc.) to monitor property performance
Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc
Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory
Oversees preparation of annual operating budgets and performs budget projections for all properties
Analyzes actual income and expenses against approved budget guidelines, directs corrective action, and requests appropriate budgetary adjustments
Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis
Forecasts and identifies problems and takes corrective action
Evaluate and monitor utility costs
Executes marketing, leasing, and make-ready strategy to reach owner-approved occupancy and rental income targets
Evaluate and recommend adjustment of rental rates based on Comparable Market Surveys
Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors
Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.)
Oversees the physical condition and security of all communities
Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness
Conduct physical site inspections
Makes recommendations for exterior and interior apartment improvements
Oversees and negotiates capital improvements and contracts
Qualification
Required
Bachelor's degree in business or related field, advanced degree, and/or professional certification desired
Minimum ten years of multisite property management experience including staff management and development, budgeting/financial analysis preferred
Mixed-income mixed-financed residential property management experience required
CPM or equivalent certification preferred
Solid property management operational experience: proven expertise in Project Based Section 8, Low-Income Housing Tax Credit Programs, and HOME programs
Ability to manage projects from conceptualization to implementation
Strong interpersonal skills that include conflict management and employee motivation
Excellent analytical and problem-solving skills
Knowledge of Microsoft Word, Excel, and OneSite
Excellent verbal and written communication skills
Entrepreneurial, flexible, creative, and detail-oriented
Ability to handle emergencies and pressure due to complexity and time sensitivity
Extensive travel required; on-call 24/7 for emergencies
Decision-making/Judgment
Communication
Budgets/Cost Control
Managing for Results
People Development
Job Knowledge
Organizational Savvy
Managing Diversity
Leadership
EOE
Preferred
Advanced degree and/or professional certification desired
Budgeting/financial analysis preferred
CPM or equivalent certification preferred
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Supplemental Insurance (AFLAC)
Prescription Drug Coverage
Flexible Spending Account
401(k) Retirement Savings Plan
Employee Assistance Program
Performance-based Bonus Program
Tuition and Professional Development Assistance
Short-term Disability Insurance
Long-term Disability Insurance
Basic Life Insurance
Voluntary Life Insurance
Accidental Death and Dismemberment Insurance
Paid Time-Off (including your birthday!)
Paid Holidays
Health Reimbursement Account
Employee Referral Program
Company
Columbia Residential
Columbia Residential provides quality, safe and affordable housing for low and moderate income families.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ray Kuniansky
Chief Development Officer
Recent News
2025-08-04
Atlanta Business Chronicle
2025-01-15
Atlanta Business Chronicle
2024-01-19
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