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DENSO · 3 hours ago

Quality Engineer 2

Statesville, NC

Full-time

Onsite

Entry, Mid Level

$71K/yr - $88K/yr

2+ years exp

DENSO is a company focused on ensuring quality in customer service and product delivery. The Quality Engineer 2 is responsible for resolving customer quality issues and maintaining communication between customers and the company, while also performing internal audits and supporting quality improvement processes.

AutomotiveManufacturingProduct Design

Responsibilities

Responsible for maintaining good relations with customers/suppliers/manufacturing including good communications and transfer of information

Maintain routine customer/supplier visits as needed

Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO)

Provides assistance for associates in areas of quality improvement, (i.e. SPC, measuring problem solving, etc.)

Provides support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations

Prepares data for ISIR / ISLR reports

Prepares customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc

Responsible for the investigation of OEM defects and field warranty claims

Effectively leads CFT for implementation of countermeasure

Completes and communicates necessary reports

Know and understand quality policies and procedures, and customer engineering standards

Should have training for problem solving (including 5WHY) and PFMEA

Responsible for participation and the promotion of company activities such as IATF16949, ISO9001, ISO14001 and Employee Involvement, etc

Requires effective communication and involvement with team members, internal departments and related outside resources in both written and oral formats

Know, understand and comply with policies and procedures and be able to administer them fairly and consistently

May require shift work & overtime to support area of responsibility as needed

Ability to work in a manufacturing environment and perform duties with minimal supervision

May assist in orienting and training lower-level employees

Update job knowledge by participating in educational opportunities

Maintain 5’s standards

May require travel to Japan

Duties and task are frequently non-routine. Resolves most questions and problems and refers only the most complex issues to higher levels