Princess Cruises · 2 weeks ago
Director, eCommerce Product Management - Cruise Ticket
Fort Lauderdale, FL
Full-time
Onsite
Director/Executive
8+ years expPrincess Cruises is the world’s leading international premium cruise line and tour company. The Director of e-Commerce Product for Cruise Ticketing leads the strategic vision and optimization of the digital cruise ticketing experience, driving innovation and ensuring alignment with brand standards and business goals.
Adventure TravelLeisureTourismTravelTravel Agency
Responsibilities
Provide strategic leadership and vision for the direction of the e-commerce cruise ticket experience for all available digital platforms
This includes business case development, product road mapping, design, front-end engineering, launch, and continuous optimization
Monitor market trends, competitive dynamics, and emerging technologies to ensure the booked guest portfolio remains aligned with the most commercially impactful innovations
Shape the product roadmap to reflect priorities by identifying and advancing initiatives that drive measurable business outcomes
Balances the needs towards the longer-term vision, with shorter-term opportunities
Works closely with technology and engineering to drive the development and frequent releases
Lead collaboration across product, design, engineering, marketing, and operations teams
Ensure seamless execution of product initiatives from ideation to launch
Champion a user-first approach to enhance the digital ticketing journey
Use customer feedback, usability testing, and analytics to drive continuous improvement
This role requires extensive experience in developing business cases, managing capital requests, and owning multi-million-dollar budgets; it also requires a solid understanding of accounting rules for expense and capital activities, as well as, strong financial acumen, including forecasting, variance analysis, and ROI tracking, to support strategic and 7+ figure investments that are optimized for the best ROI
The successful candidate Monitors KPIs such as conversion rates, ticketing completion rates, and customer satisfaction
Leverage data insights to prioritize features and optimize performance
Manage product backlogs, sprint planning, and iterative releases using agile methodologies
Ensure timely delivery of high-impact features and enhancements
Qualification
Required
Computer Science, Economics, or a related Engineering field preferred
Marketing, eCommerce or Digital Sciences
MBA a plus
8+ years related experience (product management/marketing)
5+ years of management
10+ years of Product Management experience delivering highly successful consumer and eCommerce products
Experience on at least one customer-facing e-commerce platform is required; travel industry experience is a plus
Preferred
Experience in travel, hospitality, entertainment, or packaged goods preferred
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Company
Princess Cruises
One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.
10001+ employees
H1B Sponsorship
Princess Cruises has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (9)
2022 (4)
2021 (13)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Carmen Corvos-Roig
Senior Vice President of Sales
Gustavo Antorcha
President
Recent News
Company data provided by crunchbase