Raymond James · 3 months ago
ServiceNow Automation Engineer
Saint Petersburg, Florida - United States
Full-time
Hybrid
Mid Level
3+ years expRaymond James is a financial services firm that values client-first principles and integrity. The ServiceNow Automation Engineer will be responsible for integrating traditional infrastructure operations with modern automation practices, focusing on driving operational efficiency and innovation.
BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
No H1B
Responsibilities
Build automation workflows using Ansible and Terraform, triggered via ServiceNow orchestration
Develop and enhance Service Catalog items, business rules, UI policies, and client/server scripts
Collaborate with infrastructure teams to understand operational needs and translate them into ServiceNow solutions
Maintain and optimize CMDB integrations and data accuracy
Ensure platform scalability, performance, and security best practices
Provide technical leadership and mentorship to junior developers and admins
Integrate ServiceNow with infrastructure platforms (e.g., Cisco UCS, virtualization platforms, storage systems) to automate provisioning and lifecycle management
Qualification
Required
Experience in ServiceNow development (including scripting, workflows, and integrations)
Strong understanding of ServiceNow architecture, modules, and API capabilities
Experience with Cisco UCS, virtualization technologies, and enterprise storage systems
3+ years' experience in Ansible and Terraform for infrastructure automation
Solid scripting skills in JavaScript, PowerShell
Familiarity with ITIL processes and CMDB best practices
Experience integrating ServiceNow with external systems (REST/SOAP APIs)
Excellent problem-solving and communication skills
Bachelor's: Computer and Information Science, Bachelor's: Computer Engineering, High School (HS) (Required)
General Experience - 3 to 6 years
Preferred
Nice to have; Go or Golang
Company
Raymond James
Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO
Leadership Team
Paul Shoukry
Chief Executive Officer
James Sickling
COO - Fixed Income
Recent News
Private Banker International
2026-01-17
2026-01-16
2026-01-16
Company data provided by crunchbase