Saviynt · 2 weeks ago
IAM/IGA Technical Account Manager - West Coast
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expSaviynt is an identity authority platform built to power and protect the world at work. The IAM/IGA Technical Account Manager is responsible for resolving complex problems and providing excellent technical and customer service to key accounts, ensuring they effectively utilize Saviynt's products and services.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityEnterprise Software
Responsibilities
Communicate with customers and internal teams to explain products and implementation schedules
Review technical requirements, schedules, and customer interactions
Assist in Pre-Sales activity helping analyzing prospects’ business and technical requirements and developing service propositions that meet those needs
Demonstrate products to customers and explain how the proposed product or solution meets customers’ needs
Identify the services and support customers to make effective and productive use of Saviynt platform by bringing in thought leadership in architecture and design
Produce Service implementation estimates and plans to support the implementation of Saviynt solutions
Produce Service implementation Scoping and ROM documents as well as Service implementation Contracts/SOW's for Saviynt solutions
Oversee the successful delivery of Professional Services and respond to technical concerns and problems, ensuring smooth implementation and launch
Managing the ongoing relationship with customers to ensure that they continue to make effective use of Saviynt products
Analyze customers’ support requirements and identify areas where the Saviynt can offer improved service or reduce support costs
Communicating the Saviynt vision and product roadmap
Managing upsell and cross-sell opportunities, negotiating contracts and pricing
Driving expansion opportunities
Qualification
Required
Must have a minimum of 8 years of relevant experience in Identity Governance and Administration and/or Identity and Access Management domain
Must have experience leading delivery projects and strong track record of delivering successful solution outcomes for clients in Identity transformation programs
Professional work experience as part of an enterprise software company or systems integrator
Experience interfacing and communicating with clients and partners
Experience in managing multiple projects
Experience with project planning, resource management, scope, schedule and status, documentation
Preferred
Familiarity with the following technologies a plus: web technologies: XML, SPML/SOAP, Web and Application Servers, HTML
Databases (Oracle, Sybase, MSSQL, MySQL)
Directories (LDAP, AD)
enterprise HR systems (SAP, PeopleSoft)
programming languages such as Java, .NET or C++
identity management provisioning systems (Sun, Oracle, IBM, Novell)
Security software or internal IT audit experience
Benefits
Medical, Dental, Vision, Life Insurance
401K
Unlimited PTO
Sick Time
Holiday Parties
Daily Catered Lunches
Employee Recognition Programs
Team Socials
Company
Saviynt
Saviynt offers an AI-based identity security platform that secures and governs all types of identities across digital ecosystems.
1001-5000 employees
H1B Sponsorship
Saviynt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (75)
2023 (31)
2022 (86)
2021 (81)
2020 (45)
Funding
Current Stage
Late StageTotal Funding
$1.07BKey Investors
Kohlberg Kravis RobertsCarrick Capital Partners
2025-12-09Series B· $700M
2023-01-31Debt Financing· $205M
2021-09-20Private Equity· $130M
Leadership Team
Amit Saha
Co-Founder and Chief Growth Officer
Sandipto Banerjee
Senior Vice President, Products
Recent News
2026-01-08
2026-01-07
2025-12-18
Company data provided by crunchbase