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Metropolitan Transportation Authority · 1 day ago

Agency Chief Equal Opportunity Officer (ACEOO) – (HQ) & (C&D)

New York, NY

Full-time

Hybrid

Director/Executive

$180K/yr - $180K/yr

10+ years exp

The Metropolitan Transportation Authority (MTA) is North America's largest transportation network, serving a vast population across a significant travel area. The Agency Chief Equal Opportunity Officer (ACEOO) will oversee the agency's equal opportunity strategies and programs, providing strategic counsel to the Executive Leadership Team and ensuring compliance with nondiscrimination laws.

Transportation/Trucking/Railroad

Responsibilities

Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential

Advise the Agency President on matters of policy, requirements and best practices to advance equal opportunity (equity, access diversity and inclusion) in all Agency activities, programs and services, etc

Provide briefings to the Agency’s executive staff to communicate compliance status of state and federally mandated civil rights (nondiscrimination) Programs

Facilitate conversations with the Agency’s executives, manager and staff to ensure that diversity and equal opportunity initiatives are prioritized and operationalized

Perform high level administrative, technical and professional work in directing and supervising the administrations of the day-to-day management of the Agency’s EEO Program, Title VI Program and nondiscrimination mandates in accordance with city, state and federal laws, regulations and guidelines

Provide advisory and consultative assistance to Agency personnel in the interpretation and implementation of on matters pertaining to equity, access, diversity and inclusion

Serve as the official and primary Agency liaison to meet and confer with prospective applicants, employees, customers community members, educational institutions, oversight entities and outside agencies to discuss MTA policies and programs related to advancing a climate of inclusion within MTA’s high performing diverse workforce and relating to MTA decisions impacting services, programs and opportunities

Monitor and evaluate the efficiency and effectiveness of the Agency’s practices and their adherence to relevant city, state and federal nondiscrimination guidelines; assess the Agency’s activities, policies and processes to determine compliance risks; identifies opportunities for improvement; recommend solutions and directs the implementation of change

Works closely with Capital Programs, Planning, Human Resources, Legal, Government and Communications Relations, Operations, and other applicable areas and stakeholders to ensure that MTA programs, services and benefits are distributed in an equitable manner

Executive oversight of programmatic responsibilities of the Chief Equal Opportunity Officer:

Advance a culture that defines “Equal Opportunity” as inclusion, diversity, equity and access for employees, customers, vendors/contractors and communities and embraces equal opportunity as an integral part of MTA decision making. Lead the development of a multi-pronged equal opportunity strategy that supports a transforming organization with a high performing workforce that accomplishes operational excellence

Identify and implement key initiatives that prioritizes equal opportunity as the cornerstone to hiring, developing, and retaining a premier diverse workforce

Develop, update, secure approval and implement all aspects of the Agency EEO Program and Agency Title VI Program

Develop the Agency’s nondiscrimination and anti-harassment policy statements

Assist management in collecting and analyzing employment data, identifying problem areas, setting goals and timetables, and developing strategies to achieve goals

Stay informed about ongoing movement, both locally and nationally, in the relevant policies, procedures, advisories and laws, and adjust MTA policies and procedures when necessary

Design, implement and monitor internal audit and reporting systems to measure program effectiveness and to determine where progress has been made and where proactive action is needed

Review the goals, strategies and initiatives related with the MTA’s Equal Employment Opportunity and Title VI Programs with all supervisory staff to ensure that they are accurately understood

Concur in the hiring and promotion process

In conjunction with Human Resources, Legal and Labor Relations periodically review employment practices, policies (e.g. hiring, promotions, training), complaint policies, reasonable accommodations policies, performance evaluations, grievance procedures, and union agreements

Report quarterly (at a minimum) to the Agency President on each department’s progress in relation to the agency’s goals and on contractor and vendor compliance

Serve as a liaison between the Agency; Federal, State, county and local governments; regulatory agencies; community groups representing minorities, women and persons with disabilities and others

Maintain awareness of current EEO laws and regulations, and ensure the laws and regulations affecting nondiscrimination are disseminated to responsible personnel

Review and monitor Equal Opportunity investigative reports, including final approval determinations and closure of complaints

In conjunction with Human Resources, advise employees and applicants of available training programs and professional development opportunities and the entrance requirements

Audit postings of the EEO policy statement to ensure compliance information is posted and up to date

Ensure that the Agency’s frontline supervisors/managers and employees receive Title VI training and are aware of MTA’s Language Assistance Plan

Other duties as assigned

Qualification

EEO Program ManagementTitle VI Program ManagementCivil Rights CompliancePolicy DevelopmentDiversityInclusion StrategiesAnalytical SkillsLeadership SkillsCommunication SkillsInterpersonal SkillsProject Management

Required

Strong knowledge of Federal, State, city and local laws governing nondiscrimination of employees, applicants, and customers and mitigation of disproportionate impact/burden to communities

Demonstrated experience in developing and implementing an EEO/Affirmative Action, Title VI or similar Civil Rights Program

Demonstrated ability to advise, counsel, and encourage senior level managers, executives and stakeholders to make policy changes and decisions that support diversity and ensure equal employment opportunity

Proven leadership skills with the ability to bridge and enhance cooperative working relationships

Advanced facilitation, mediation, advocacy and interpersonal skills to cope with conflicting points of view, function under pressure while demonstrating integrity, fair-mindedness and a persuasive, confident persona

Demonstrated proficiency with program design and project management, working under tight deadlines to achieve short and long-term goals as required

Strong analytical thinking and problem solving

Ability to work independently, effectively and comfortably in a team oriented, fast paced environment both within the agency and across agencies

Excellent communication and interpersonal skills

Excellent organizational and presentation skills

Demonstrated ability to work with all internal levels within a given organization, including the MTA Board

Demonstrated ability to communicate and interact well with external agencies

Demonstrated ability to work in a high-profile, high-pressure environment effectively

Demonstrated ability to communicate effectively with key internal and/or external stakeholders

Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area(s) of responsibility

Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible

Demonstrated analytical capabilities and quantitative skills

BA/BS in either HR, Public Administration, Planning, or a related major from an accredited college or university or an equivalent combination of experience and education may be considered in lieu of a degree

Minimum of 10 years directly related experience in developing, directing, and managing an EEO or Title VI Program, and at least three (3) years in a department head role in a large, multi-faceted, fast-paced organization or governmental body

A juris doctorate degree may be substituted for 3 years of experience

Preferred

Master's degree in a related field

Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable

Familiarity with the MTA's policies and procedures

Familiarity with the MTA's collective bargaining procedures

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees