City of Philadelphia · 3 months ago
IT Director of Public Safety
Philadelphia, PA
Full-time
Onsite
Director/Executive
$120K/yr - $149K/yr
10+ years expThe City of Philadelphia's Office of Innovation & Technology (OIT) is seeking an IT Director of Public Safety to provide vision and leadership for enterprise-class technology solutions that support the Public Safety agency's needs. This role involves strategic planning, technology evaluation, and overseeing IT operations for various Public Safety units, ensuring effective service delivery and optimization.
Law EnforcementNewsPublishing
Responsibilities
Creates Public Safety IT roadmaps that leverage modern design principles and technologies that effectively meet both current and future agency needs
In partnership with Public Safety department stakeholders, leads strategic planning to improve efficiency and effectiveness through IT programs
Oversees Public Safety program execution and solution delivery
Provides oversight to all Public Safety IT programs including requirements gathering, user-centered design, implementation, and assessment
Participates in the management of the operating and capital budgets for the OIT Public Safety department
Leads the evaluation of Public Safety solutions that meet short and long-term goals and develops business cases to guide their selection
Recommends IT enhancements and investments, where appropriate, to support the City’s Public Safety strategic goals and technology priorities
Directs the day-to-day operations for areas within their purview
Ensures high availability and reliability of the IT infrastructure ecosystem
Identifies appropriate industry standards, legislative requirements, City policies, OIT procedures, and best practices for technology management and support, and ensures they are consistently implemented across the department
Continually assesses and improves departmental processes, services, and systems
Identifies and implements key metrics and service level agreements (SLAs) for Public Safety IT services
Provides oversight and manages Public Safety vendors holding them accountable to service level agreements and deliverables and manages contract renewals
Builds, supports, and expands a culture that is supportive of diversity, equity, and inclusion where employees from all backgrounds can succeed and thrive
Trains, coaches, and mentors employees under their supervision
Builds strong and collaborative partnerships with key stakeholders across the City and State by actively participating in City and State activities and initiatives
Keeps the CTO informed of current and potential issues, activities, operational outages, and any other risks that might jeopardize or degrade service delivery to the Public Safety community including external partners
Qualification
Required
BA/BS degree or an equivalent combination of education and experience
Ten plus (10+) years of applicable work experience with 5 or more years of IT management or IT program management experience, preferably in a large governmental environment or a large and highly regulated entity
Experience in a management role, with proven leadership skills and demonstrated ability to manage high-performing teams, vendors, operations, and budgets
Experience leading organizational and/or technology change initiatives with a strong emphasis on relationship-building, collaboration, and shared stewardship
Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly and technical language)
Experience with budgeting, financial planning, and business operations
Experience in IT planning, strategy, and architecture that supports an organization's business needs and operations
Expertise in one or more of the Public Safety technical domains, including: 911; Police; Prisons; Fire and OEM
Demonstrated conflict resolution, influence, and/or consensus-building
Benefits
25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation, sick leave, and holidays
Generous retirement savings options are available
Company
City of Philadelphia
Philadelphia is the largest city in the Commonwealth of Pennsylvania, the fifth-most-populous city in the United States.
10001+ employees
H1B Sponsorship
City of Philadelphia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (13)
2023 (5)
2022 (15)
2021 (13)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
A
Alan Burstein
Chief Surveyor
A
Alba Collazo-Irwin
Chief Deputy
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