New Narrative · 3 months ago
On-Call Residential Support Specialist (33243)
Gresham, OR
Full-time
Onsite
New Grad, Entry Level
$21.50/hr - $21.50/hrNew Narrative is a company that provides supportive mental health services for adults with moderate to severe mental wellness challenges. The On-Call Residential Support Specialist will assist residents in their recovery goals, support medication management, and ensure a safe environment while covering various shifts.
Health CareMental HealthNon ProfitService Industry
Responsibilities
Supports coverage for a minimum of five shifts a month and responds to all coverage inquiries sent by phone call, text message or email within 24 hours
Understands Oregon Administrative Rules (OARs) regarding Home and Community Based mental health services, which guarantee residents a maximum level of freedom and personal rights and assists them with their person-centered treatment plan
Assists residents with their goals as outlined in person-centered plans as well as their Residential Service Plans
Ensures cleanliness and safety of the site (fire drills, security of house at night, resolving disputes among residents, etc.)
Supports residents through crisis as needed and assists with crisis intervention. Facilitates needed crisis contacts, including contacting and notifying appropriate treatment team members
Assists residents with daily living skills such as keeping appointments, completing household tasks and assists residents as needed with completion of deep cleaning and laundry
Distributes medication in accordance with prescribers’ orders and in line with New Narrative policy
Supports residents with their individualized medication management goals, including encouraging residents to learn medication names, dosages, functions, and potential side effects
Completes contraband checks as allowed by resident and in line with OARs and site schedules
Documents all incidents and critical incidents in a timely manner and notifies site supervisor immediately of any critical incidents. Readily knows how and when to contact direct supervisor and site supervisor
Completes all shift duties required by each individual facility
Documents all interactions with residents during each shift according to policy and OARs. Completes shift summary and individual resident notes each shift
Adheres to all New Narrative policies and procedures. Complies with all New Narrative safety rules and regulations
Adheres to the NASW Code of Ethics
Employees supporting any shift (ie overnight shift) must be awake, alert and dressed at all times
Continually increases level of cultural sensitivity, awareness, and competency through trainings and continued education
Qualification
Required
High school diploma or equivalent
Must have a criminal records clearance through the State Mental Health Division prior to starting employment
Must be tested for tuberculosis within two weeks of date of hire
Must undergo a minimum of 16 hours pre-service orientation at our residential sites
Will not work over 40 hours per week unless authorized by a supervisor
Will report to work promptly and will adhere to all scheduling and attendance policies
Regular in-service training on issues relevant to residential care for an equivalent of at least 8 hours a year
Participates in required meetings, including team meetings & 1:1 supervisions with On-Call Program Manager
Pursues ongoing development of skills and competencies
Follows through on all directives and instructions
Maintains security of site keys, files, and facility systems
Will be required to work at other sites during times of temporary need
Company
New Narrative
New Narrative is non-profit healthcare that offers resources, clinical care, and mental health services.
Founded in 1977
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Julie Ibrahim, LPC
Chief Executive Officer
Danny Sanchez
HR Benefits Partner
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