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Virginia Tech · 2 months ago

Identity and Access Management Business Analyst

Blacksburg, VA

Full-time

Onsite

Mid Level

$77K/yr - $95K/yr

Virginia Tech is a comprehensive land-grant institution dedicated to knowledge, discovery, and creativity. The IAM Business Analyst will be responsible for capturing requirements and feature requests for IAM implementations, collaborating with technical teams, and providing support for access control systems.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Working with stakeholders to capture requirements and feature requests that drive IAM implementations

Partnering with test engineers and developers to define behavior-driven development feature files

Ensuring the alignment of SIS services with business needs and security and policy controls

Playing a critical role in the implementation and support of access control systems

Providing escalated support and subject matter expertise in support of the Identity Management Customer Support team as well as other customers

Maintaining service, process, and product documentation

Qualification

Business Analyst experienceIdentityAccess ManagementAgile development environmentSQL skillsServiceNowJIRAEnterprise IAM systemsAnalytical skillsProblem-solving skillsCommunication skills

Required

Master's degree in computer science, Information Systems, STEM, or a related field or bachelor's degree plus training and work experience that equates to a master's degree

Demonstrated ability to be a knowledge leader

Intermediate level experience as a Business Analyst

Experience developing business requirements or specifications

Experience working as a business analyst in an agile development environment

Basic to Intermediate SQL skills

Strong analytical and problem-solving skills

Excellent communication skills and extensive experience working with business and technology stakeholders

Demonstrated knowledge of Identity and Access Management business processes and controls

Preferred

Intermediate level experience as a Business Analyst in an IAM environment

Experience working in a BDD/TDD development environment

Experience with ServiceNow and JIRA

Experience with enterprise IAM systems (e.g. MidPoint, OIM, etc.)

Experience with Directories (LDAP, AD)

Experience participating in a cross-functional role-modeling exercise with both business and technical users to create roles that accurately reflect the organization's business and corresponding IT access authorizations to fulfill those business needs

Experience in a TIER II customer service or request fulfillment team

Experience in a Higher Education environment