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The GEO Group, Inc. · 2 months ago

ASSISTANT CASE MANAGER

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The GEO Group, Inc. is a global leader in evidenced-based rehabilitation, providing comprehensive services to government partners. The Assistant Case Manager will support case management at a Reentry Service Center, assisting with participant check-ins, documentation, and coordination with various staff members while applying effective intervention principles.

FinanceHealth CareMedical

Responsibilities

Checks-in all participants entering the facility. Complete drug screens according to assigned random schedule for each participant check-in and documents results within GEOTrack

Performs breath analysis on each participant who enters the facility for any purpose, provides a written or computerized result, and documents within GEOTrack/Company database

Completes initial “Starting Point” process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services

Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public

Assists all RSC staff with case coordination, communication with appropriate official agencies, and preparation and distribution of reports

Assists in managing a participant caseload using the Principles of Effective Intervention (What works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in GEOTrack/Company database

Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in GEOTrack/Company database

Develops and monitors the participant’s progress relative to their Behavior Change Plan/Parole Board Orders through all phrases of the program

Files, prepares charts, and performs data entry as assigned

Responsible for office opening and closing procedures as directed by Supervisor

Performs other duties as assigned

Qualification

Human Services experienceCase managementBi-lingual (English/Spanish)MS Word proficiencyMS Excel proficiencyCustomer service skillsOrganizational skillsAttention to detailCommunication skillsTeamwork

Required

A high school diploma or its equivalent

Must be twenty-one (21) years of age with good customer services skills

Good organizational skills and attention to detail

Solid computer skills and proficiency with MS Word and Excel

Basic database and math skills

Effectively communicate with participants, program staff, corporate management, and agency personnel

Ability to work with public officials

Logically express thoughts in English, in written and verbal form using correct grammar

Ability to interact in a professional manner in both individual and group counseling settings

Excellent oral and written communication skills

Ability to work with a team of professionals and have the ability to implement team strategy approaches to work assignments

Ability to work with computers and the necessary software typically used by the department

Preferred

College coursework in Human Services or Business discipline preferred

Minimum of six (6) months experience in Human Services field with direct participant services preferred

Minimum of six (6) months experience working with under-served populations preferred

Bi-lingual (English/Spanish) skills may be required

Benefits

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Company

The GEO Group, Inc.

Glassdoor2.8

Global Leader in Evidence-Based Rehabilitation The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of CareTM." GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services across the entire corrections spectrum.

Founded in 1984

Boca Raton, Florida, USA

10001+ employees