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Diasorin · 1 week ago

Accounts Receivable Specialist II

Austin, TX

Full-time

Onsite

Mid Level

4+ years exp

Diasorin is a global leader in diagnostic solutions, dedicated to improving lives through innovative healthcare tools. The Accounts Receivable Specialist II will manage collection and receivable activities, enhance customer relationships, and ensure accurate financial records while collaborating with various internal teams.

BiotechnologyHealth Diagnostics

Responsibilities

Works closely with the accounts receivable team and shares knowledge of daily activities; provides recommendations and guidance when working with difficult situations

Interacts with customers and business managers on a daily basis to optimize sales while mitigating risk, improving cash flow, and reducing receivables with a focus on maintaining positive customer relationships

Internal collaborations with Credit Team on risk profile

Exhibits sound judgment when working with customers and business managers to maintain payment plans, release orders on credit hold, and resolve customer disputes

Works closely with business managers to understand individual customer needs and requirements

Fosters positive working relationships and communication within all departments across the organization

Manages customer accounts to ensure DSO and collection balances are maintained at an acceptable level

Analyzes customer performance to ascertain ability to pay balances on time

Monitors and replies to requests in the shared Billing mailbox on a daily basis

Perform account reconciliations to ensure all transactions are recorded correctly

Analyze and resolve discrepancies related to payments and account balances

Understand and apply credit and debit memos appropriately to customer accounts

Collaborate with internal departments to resolve billing and payment issues

Maintain accurate financial records and documentation in accordance with company policies

Assist with month-end and year-end closing activities as needed

Creates manual invoices and adjustments to customer invoices when necessary

Works with the tax department to resolve customer tax issues

Enters invoices into customer portals as needed

Works with management to help review credit memos or adjustments as requested; reviews and recodes invoices as needed

Generates aging reports, statements and invoice copies to customers as needed

Contacts customers concerning delinquent accounts; maintains collection notes on delinquent invoices

Collaborates with Sales, Customer Support, and Order Management to resolve customer billing issues

Assists with training new employees as requested

Qualification

Accounts Receivable experienceOracle Financials R12Salesforce experienceManufacturing environment experienceMicrosoft ExcelProblem solving skillsCustomer interaction skillsCritical thinking skillsDetail orientedOrganizational skillsFast-paced environment experience