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Bastian Solutions · 2 months ago

Robotic Support Engineer

Maryland Heights, MO, 63043, United States

Full-time

Hybrid

Mid Level

Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for various industries. They are seeking a Robotic Support Engineer to find solutions to mechanical and electrical engineering problems, assist customers with technical difficulties, and collaborate on design improvements for products in the field.

Information TechnologyLogisticsManufacturingRoboticsWarehouse Automation

H1B Sponsor Likely

Responsibilities

Monitor incoming customer issues 24/7/365. On call would be shared by the team on rotation basis

Form plans to fix incoming customer issues

Escalate customer issues to other business areas for resolution and assistance

Design short- and long-term resolutions for products

Assist with design reviews

Interact with other customer service teams in other business units

Compile data for process and product improvements

Write reports that provide data to assist product improvements

Document status and plans for large field project to retrofit product offerings, such as conveyor

Assist in new product development design

Lead meetings with internal and external customers to resolve issues

Qualification

Mechanical EngineeringElectrical EngineeringRoboticsCADPLC/Ladder LogicSoftware TroubleshootingMS Office SuiteCommunication Skills

Required

BS in Mechanical, Electrical or Mechatronics

CAD competent

Previous experience with Robotics (Fanuc preferred)

Ability to use software troubleshooting applications

Familiar PLC's /ladder logic

Above average communications skills both written and verbal

Mechanical engineering skill to design short- and long-term product improvements

Ability to work with engineering teams and professionally help them understand design for installation and repair reliability

Proficient at MS Office suite

Benefits

Health, Dental, and Vision Insurance

401(k) Retirement Plan with a company match

Vacation/Holiday Pay

Tuition Reimbursement

Flexible Work Schedules

Volunteer Work

Professional Associations, Conferences and Subscriptions

Company Meetings & Events

Company

Bastian Solutions

Glassdoor4.0

Improve your warehouse design and operations with our innovative material handling solutions.

Founded in 1952

Indianapolis, Indiana, USA

1001-5000 employees

https://www.bastiansolutions.com/

H1B Sponsorship

Bastian Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (7)

2023 (16)

2022 (9)

2021 (5)

2020 (8)