Clinical Affairs Training Specialist jobs in United States
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RxSight, Inc. · 3 months ago

Clinical Affairs Training Specialist

RxSight, Inc. is an ophthalmic medical technology corporation that has commercialized the world’s first adjustable intraocular lens. The Clinical Affairs Training Specialist is responsible for providing training and clinical support to physicians and staff, driving adoption of LAL technology, and ensuring high-quality execution of clinical methods.

BiotechnologyEyewearHealth CareMedical Device

Responsibilities

Train Physicians and staff on RxSight technology and best practices and pearls
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site’s opportunity and growth objectives
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed
Conducting periodic audits of the effectiveness of the Clinical Training program
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption
Execute Outcomes analysis and present to customers reflecting the LAL’s world class clinical outcomes
Ensure proper use and communication of marketing and patient education materials
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting

Qualification

Clinical experience in ophthalmicsCataract surgery knowledgeTrainingEducation skillsCRM tools familiarityCommunication skillsData collectionPatient evaluationClinical documentationTeam collaboration

Required

Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow
Strong understanding and OR experience related to Cataract Surgery
Proven and excellent communication skills, written and verbal
Ability to travel up to ~75% of the time
6+ years Clinical experience in ophthalmic industry
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable
MS Office Products
CRM tools and commercial database solutions

Company

RxSight, Inc.

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RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery.

Funding

Current Stage
Public Company
Total Funding
$350.98M
Key Investors
Oxford Finance LLCBiomedical Advanced Research and Development Authority (BARDA)Visionary Venture Fund
2024-05-08Post Ipo Equity· $115M
2023-02-07Post Ipo Equity· $50M
2021-07-29IPO

Leadership Team

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Ron Kurtz
Co-President and CEO
R
Robert Grubbs
Co-Founder

Recent News

Orange County Business Journal
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