Zifo · 2 months ago
Client Partner
Chicago, Illinois, United States
Full-time
Hybrid
Mid LevelZifo is hiring for a client partner to manage customer relationships for Zifo’s large strategic customers in the Chicago area. The client partner will be responsible for account mining, managing existing revenue streams, and building the revenue pipeline across the customer portfolio to ensure successful partnerships.
Data ManagementInformation Technology
Responsibilities
Be a strategic partner and trusted advisor for Customers; Be accountable for Zifo’s successful relationship with Customers across all fronts
Manage the Engagement with Customers and Zifo internal teams, in alignment with Zifo’s culture and values
Partner with Sales team in kick starting engagement with new Customers/business areas/products
Understand Customer’s tangible and intangible expectations, requirements and ensure they are delivered by Zifo
Partner with Service Delivery Management teams in Zifo to ensure successful transition of projects from Account Mining to Project execution
Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups
Establish and nurture relationship with Customers’ Procurement teams and ensure Zifo is a Preferred Service Provider for the Customer
Be the Zifo Champion for Requests for Proposals (RFP) from Customers; Own the response to RFP’s and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
Identify and propose Value Adds, means to realize and ROI for the Customer
Be accountable for the success and business outcomes as part of the relationship between Zifo and Customer organization
Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
Ensure Zifo’s ongoing business with Customers are renewed as appropriate
Be accountable for Steering Committee meetings and presentations with Customer Leadership
Provide insights into industry trends and share consultative inputs with Customers
Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence
Qualification
Required
Be a strategic partner and trusted advisor for Customers; Be accountable for Zifo's successful relationship with Customers across all fronts
Manage the Engagement with Customers and Zifo internal teams, in alignment with Zifo's culture and values
Partner with Sales team in kick starting engagement with new Customers/business areas/products
Understand Customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
Partner with Service Delivery Management teams in Zifo to ensure successful transition of projects from Account Mining to Project execution
Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups
Establish and nurture relationship with Customers' Procurement teams and ensure Zifo is a Preferred Service Provider for the Customer
Be the Zifo Champion for Requests for Proposals (RFP) from Customers; Own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
Identify and propose Value Adds, means to realize and ROI for the Customer
Be accountable for the success and business outcomes as part of the relationship between Zifo and Customer organization
Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
Ensure Zifo's ongoing business with Customers are renewed as appropriate
Be accountable for Steering Committee meetings and presentations with Customer Leadership
Provide insights into industry trends and share consultative inputs with Customers
Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence
Company
Zifo
We help science-driven organisations innovate for a better future through our full range of specialist scientific informatics services.
Founded in 2008
1001-5000 employees
H1B Sponsorship
Zifo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (101)
2023 (57)
2022 (66)
2021 (59)
2020 (63)
Funding
Current Stage
Late StageTotal Funding
unknown2022-05-09Acquired
Leadership Team
Raj Prakash G
Co-Founder & CEO
Narasimhan Aravamudhan
Vice President - Service Delivery
Recent News
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