Argo Group · 2 days ago
Senior Environmental Claims Adjuster (CONTRACT)
Argo Group is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions. They are seeking a Senior Environmental Claims Adjuster to adjudicate first and third party commercial environmental claims, primarily involving complex storage tank claims, while ensuring superb results for clients.
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Responsibilities
Adjudicate moderately complex commercial environmental claims, potentially with significant impact on departmental results
Solve difficult problems that require an understanding of a broader set of issues
Report to claims management and underwriters on claims trends and developments
Investigate claims promptly and thoroughly
Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage
Investigate claims promptly and thoroughly, including interviewing all involved parties
Manage claims in litigation
Manage diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution
Create and review reserves in line with market and Argo's reserving policy
Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution
Prepare reports for file documentation
Apply creative solutions which result in the best financial outcome
Settle straightforward claims in line with authority limits and adhere to organizational referral procedures
Negotiate in a timely and effective manner to provide cost effective solutions for the company and its customers within own limits using a range of negotiation styles
Process mail and prioritize workload
Complete telephone calls and written correspondence to/from various parties (insured, claimant, etc.)
Exhibit an appreciation and passion for strong claim management
Qualification
Required
Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable)
An advanced knowledge of commercial environmental claims typically acquired through: A minimum of five years' experience adjudicating commercial environmental claims. A minimum of two of these years MUST including managing commercial environmental claims involving mold and gasoline storage tank leakage
Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury beyond the minimum experience required above may be substituted in lieu of a degree
Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims. within 120 Days
Ability to regularly exercise discretion and independent judgment with respect to matters of significance
Must have excellent communication skills and the ability to build lasting relationships
Exhibit natural and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking
Desire to work in a fast-paced environment
Excellent evaluation and strategic skills required
Strong claim negotiation skills a must. Ability to take proactive and pragmatic approach to negotiation
Must possess a strong customer focus
Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines
Demonstrates an understanding of mechanisms available for resolving claims settlement disputes (e.g. arbitration and mediation) and when these are used
Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO
Must demonstrate the ability to exercise sound judgment working under technical direction
Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis
Proficient in MS Office Suite and other business-related software
Uses listening and questioning techniques to effectively gather information from insureds and claimants
Polished and professional written and verbal communication skills. Presents information clearly, concisely, and accurately
Ability to effectively network, build and maintain relationships, and establish appropriate visibility with business partner
The ability to read and write English fluently is required
Must demonstrate a desire for continued professional development through continuing education and self-development opportunities
Benefits
Health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities
Company
Argo Group
Argo Group is a U.S.-focused underwriter of specialty insurance products in the property and casualty market.
Funding
Current Stage
Late StageTotal Funding
$17.87MKey Investors
Apax Partners
1999-12-07Series Unknown· $17.87M
Leadership Team
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