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Walker & Dunlop · 21 hours ago

2026 GSE Loan Analyst

Needham, MA

Full-time

Hybrid

Entry, Mid Level

$55K/yr - $62K/yr

3+ years exp

Walker & Dunlop is one of the largest providers of capital to the commercial real estate industry, committed to creating meaningful social, environmental, and economic change. The GSE Loan Analyst will be responsible for servicing loans, ensuring compliance with loan documents, and providing excellent customer service to borrowers.

Commercial Real EstateConsultingFinanceFinancial ServicesReal Estate Investment

Growth Opportunities

Responsibilities

Review loan documents to confirm that new loans are setup correctly on servicing system and ensure that the loans are serviced in accordance with terms of the loan documents and programmatic requirements

Communicate loan requirements to borrowers

Provide excellent customer service to borrowers and serve as the central point of contact for all servicing related inquiries

Track and collect mortgage payments timely as required by the terms of the loan documents and work diligently to collect any delinquent mortgage payments

Review and manage tax, insurance, as needed to ensure proper collateralization and compliance with loan documents. Prepare disbursements on escrow accounts as needed

Manage escrow accounts including oversight of all escrow analysis

Monitor and process tax disbursements from escrow

Prepare written correspondence to borrowers or other parties as required. Support senior staff for problem loan management, maturity management and other non-routine matters

Obtain Lender approval for loan payoffs and prepare loan payoff statements

Assist in automating tasks within the Department as necessary

Handle additional projects as assigned

Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, possibly in combination with travel

Other skills related to building a career in commercial real estate finance!

Perform other duties as assigned

Qualification

Loan servicingFannie Mae knowledgeFreddie Mac knowledgeEscrow managementCustomer serviceAttention to detailMS Office proficiencyTeamworkCommunication skillsProblem-solving

Required

Bachelor's degree in finance, business, economics or similar field OR 3 plus years of relevant experience and/or training, or equivalent combination of education and experience

Familiarity with finance structures and requirements related to Freddie Mac, Fannie Mae and FHA markets a major plus

Ability to work as a part of a team, while providing a strong individual contribution

Excellent attention to detail, judgment, flexibility and dependability

Excellent communication skills, written and oral, through all levels of the organization as well as interpersonal and customer service skills

Proficient in the use of all MS Office products

Energetic self-starter

Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes

Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholder