Stein Collection · 2 months ago
PM Lead Host/Hostess
Park City, UT
Full-time
Onsite
Mid LevelStein Collection is a renowned hospitality brand known for creating legendary experiences at their prestigious properties. The PM Lead Host/Hostess will warmly greet guests, oversee the host stand, coordinate reservations, and ensure superior customer service in the restaurant environment.
HospitalityHotelResorts
Responsibilities
Oversee all delegated duties at the host stand to required standards
Inspect outlet daily prior to opening for table sets, cleanliness, and completion of side work duties
Creates seating chart according to reservations, notating owners, VIP’s and special occasions. Communicate information thru pre-meals
Assists guests with coats and issuing of claim check
Takes reservations per Food and Beverage reservations policy, confirming reservations daily
Maintains menus, makes sure there are adequate copies available and that they are in good condition. (Food, beer and wine menus) for all outlets. Ordering replacements by informing F&B Assistant
Has complete knowledge of all F&B menu offerings and promotions for all outlets and F&B information binder
Informs management of any/all guest issues or compliments
Maintains organization and cleanliness of restaurant, host stand, closet and Troll Hallen Lounge/Room Service
Monitors supplies needed at the host stand
Answers phone within 3 rings in a courteous, professional manner
Maintains presence at door at all times
Performs work related duties as assigned
Knowledge of Park City, Deer Valley and Stein Eriksen Lodge in order to answer guest questions. Includes giving directions to guests from different locations
Understanding of service techniques in order to assist staff as needed
Participate in pre meal, department staff and training meetings
Other additional duties as assigned
Qualification
Required
Prior experience hosting in fine dining
Good communication, organization and concentration skills
Ability to lift, push & pull up to 50 pounds
Benefits
Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
Competitive wages and bonus plans to recognize your dedication and service with us
Paid training time and programs
Chef prepared meals daily in our cafeteria, at no cost to you
On site heated garage for employee parking -a great perk in winter!
Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
Flexible schedules and time off policies to accommodate family, school, and other activities
Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
Monthly team member appreciation events and recognition programs
Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
Company
Stein Collection
Stein Eriksen Lodge Deer Valley is Utah's only Forbes Five-Star hotel and spa, centrally located mid-mountain at Deer Valley Resort.
Founded in 1981
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Russ Olsen
CEO
Company data provided by crunchbase