Goodwill of Southwestern Pennsylvania · 2 months ago
Retail Talent Development Partner
Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training and education through the sale of donated items. They are seeking a Retail Talent Development Partner who will develop and deliver training programs to support operational goals and employee development, while coaching store leadership and team members in retail environments.
Non Profit
Responsibilities
Assist in the development and implementation of training programs that address operational and leadership needs, in collaboration with the Director of Retail Talent Development and People Services
Provide real-time coaching to employees and leadership teams to reinforce learning and enhance skills
Actively engage in Academy Store to facilitate hands-on training, ensuring employees gain practical experience
In collaboration with the Director of Retail Talent Development, partner with Regional Directors and site leadership teams to identify operational challenges and implement targeted training solutions
Maintain a current and up-to-date understanding of and comply with all organization policies and procedures
Qualification
Required
retail leadership experience (5+ years with an Associate's Degree or 3+ years with a Bachelor's Degree)
hands-on training and development experience
employee coaching
strong understanding of retail operations such as staffing, customer service, and merchandising
experience collaborating with store leadership and regional directors to drive performance
current, valid clearances (Child Abuse Clearance, FBI, and PA PATCH)
Preferred
multi-unit training
process improvement (Kaizen, Lean, or Six Sigma)
LMS utilization
instructional design
workforce development initiatives such as succession planning and career pathing
Company
Goodwill of Southwestern Pennsylvania
Goodwill of Southwestern Pennsylvania is a non-profit human service organization that helps people overcome barriers to employment.
Funding
Current Stage
Late StageRecent News
Seattle TechFlash
2025-08-29
Company data provided by crunchbase