Etsy · 22 hours ago
Product Research Manager, Growth
Brooklyn, NY
Full-time
Hybrid
Senior Level
$174K/yr - $226K/yr
5+ years expEtsy is the global marketplace for unique and creative goods, and they are seeking a Product Research Manager to lead the research team for their Retention and Growth organization. The role involves guiding product strategy and collaborating with various teams to enhance the buyer and seller experience through impactful research insights.
Consumer GoodsE-CommerceInternetRetailSales
Responsibilities
Lead a team of 3+ UX researchers, mentoring them on UX methods, prioritization and career development
Guide researchers on study design and wide range of generative and evaluative methods, including mixed-methods planning with quant and market researchers
Apply agile research techniques and explore new ways to deliver rich insights in a fast paced environment
Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the teams’ insights are embedded and acted upon
Partner with peer managers on other teams or in other departments—such as Design, Product Management, Engineering, and Analytics
Run your own projects when the need arises
Partner with other research managers to grow and develop the research team via our toolkit, talent, and socialization techniques
Recruit and hire outstanding researchers and facilitate their onboarding experience
Directly contribute to our Research team’s strategy and focus areas
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Qualification
Required
5+ years experience in applied product research, and has led research before in a growing company, ideally in a B2C or e-commerce company
2+ years previous research management experience developing and motivating an impactful UX research team, and enjoy coaching others on how to progress in their careers
You lead by example, and have a track record of influencing product decision-making with a strong point of view and inspirational, action-orientated research
You care deeply about understanding customer needs and delivering the best experience for them
You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same
You're confident using creative socialization techniques
You triangulate data, and are able to spot trends and opportunities through synthesizing various qualitative and quantitative inputs
You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Product, Marketing, Legal, Ops, etc.)
You have a growth mindset, and lead with curiosity and a continuous learning approach
Benefits
Equity package
Annual performance bonus
Competitive benefits that support you and your family
Company
Etsy
Etsy is an e-commerce site and a smartphone application for buying and selling handmade and vintage items.
1001-5000 employees
H1B Sponsorship
Etsy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (46)
2023 (32)
2022 (52)
2021 (45)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$747.26MKey Investors
Elliott Management Corp.Index VenturesAccel
2025-06-12Post Ipo Debt· $650M
2024-02-01Post Ipo Equity
2017-05-15Post Ipo Equity
Leadership Team
Josh Silverman
CEO
Zofia Ciechowska
Vice President, People Strategy
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase