iBUILT Group · 2 months ago
VP OF E-COMMERCE
Berwick, PA
Full-time
Onsite
Director/Executive
15+ years expiBUILT Group is seeking a highly experienced VP of E-Commerce to lead the development and launch of a consumer-facing e-commerce platform aimed at transforming the U.S. housing market. This role involves overseeing the strategy, execution, and management of the e-commerce platform while collaborating closely with the Founder & COO to drive growth and optimize operations.
Building MaintenanceConstruction
Responsibilities
Drive the business: Responsible for developing, executing, and managing go to market, customer acquisition & digital strategy, and brand implementation; Spearhead the development, communication, and implementation of the e-commerce platform. Own all business and financial analysis; Monitor overall site, sales, campaigns, content and operations daily to drive sales; Partner with marketing on increasing traffic and order volume efforts through ecommerce site optimization; Leverage analytics, consumer insights, and reports to identify, recommend, and implement optimizations and enhancements to the site
Analyze opportunities: Work directly with Founder & COO in setting and driving organizational vision, operational strategy, and business plan, and utilize strong analytical skills to provide insight into how to optimize site features and customer experience
Manage the Roadmap: Establish and manage the roadmap to successful launch to ensure E-Commerce project deliverables meet Experience, Schedule and Cost goals. In partnership with tech leadership, develop detailed strategies and roadmaps for implementation; implement the product and feature roadmap with technology; Manage prioritization among user experience, technology and central marketing organizations. Lead and grow the development teams responsible for E-Commerce features and front-end UX, Subscription products, CRM system, Payment platforms and national deployments. Work Cross-functionally: Coordinate with other leadership stakeholders to align product, pricing, and promotion strategies and ensure implementation and compliance through eCommerce channels to optimize retention and acquisition programs to achieve target efficiencies and sales goals; Work closely with creative teams to ensure site merchandising and product detail creative is aligned with overall strategy
Drive eCommerce Strategy: Thoroughly understand competitive landscape primarily focused on navigation, search, customer experience, and driving roadmap priorities to incorporate into the business; Measure and analyze the impact of existing functionality; Identify opportunities to innovate and improve, providing additional benefits to the customer; Build strong internal relationships with technology and development teams to drive implementation
Manage E-commerce software development KPI’s, develop and maintain E-commerce SLA’s and scalability metrics, technology standards, and create reporting dashboard for senior leadership team
Manage critical vendors relationships and partnerships, and hold third-party providers accountable for their results and the related protection of proprietary and confidential information
Qualification
Required
15+ years of experience in E-Commerce and related Enterprise and Logistics systems
8+ years of professional experience building and leading high-performing e-commerce development teams in a fast-growing org
Breadth of familiarity with end-to-end E-Commerce systems integration, and highly desired prior experience platform migration projects
Demonstrable expertise with delivering outstanding digital consumer experiences, with frequent release cycles, which directly impact a company meeting its business goals
Proven experience scaling a platform to support $1 Billion+ in transactions, and integrations with Enterprise and Logistics systems
Demonstrated track record in building and scaling well known consumer brands
Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
Develop and oversee the effective planning, QA and execution of content across the websites and online marketing campaigns to ensure efficiency, accuracy and timeliness of all web content publishing
Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners
Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects
Provide expertise on current eCommerce industry best practices
Consult on cross-functional projects to ensure eCommerce principles are incorporated
Identify new areas of eCommerce opportunity beyond current organizational thinking
Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
Ability to articulate a strong vision and inspire and influence others in achieving this vision
Strong business sense and demonstrated ability to use good judgment to identify and solve problems and lead an organization through change
Demonstrated maturity to partner with and influence executive leadership not only related to ECommerce software development, but on a myriad of strategic and technical matters impacting the company operations
Expert understanding of OPEX and CAPEX budget development and management
Proven analytical skills, able to make sound decisions with ambiguous information
Ability to think creatively, improve existing processes, and create new processes from conception through implementation
Outstanding communication (verbal, written, and presentation)
Strong interpersonal skills and lateral leadership to work cross-functionally and effectively interact with many different stakeholders to resolve complex issues
Strong technology leadership, strategy, and operational experience
Preferred
Startup fast growth company experience preferred
Experience in product development a plus
Benefits
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Company
iBUILT Group
iBUILT is reimagining what a building is, how it is designed and constructed, and how it is managed post construction, in order to solve the inefficiencies and pain points that have plagued the construction industry for far too long.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase