TRISON North America ยท 2 months ago
Special Projects Configuration Coordinator
Sparta, NJ
Full-time
Onsite
New Grad, Entry LevelTRISON North America is seeking a Special Projects Configuration Coordinator to enhance their operations and provide valuable solutions. The role involves configuring hardware, collaborating with various teams, and maintaining inventory while ensuring timely delivery of configured hardware to meet customer service agreements.
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Responsibilities
Responsible for daily tasks to configure new hardware
Configure media players including operating systems and network configurations
Configure Audio Visual Control and Distribution systems
Configure Network Equipment including Firewalls, Wifi Access Points, Network Switches, Broadband Wireless Modems, IP Power Distribution
ERP system documentation for all devices
Content Management System device configuration
Setup demo boxes - comfortable with power tools and physical labor as well as organized assembly of components
RMA setup and testing per established protocol
Collaborate with Warehouse Packing & Shipping Clerk to pick and maintain current warehouse inventory levels as documented in NetSuite
Deliver configured hardware to the Shipping Team in a timely manner to meet customer service level agreements
Escalate issues as needed (Internal and third-party support teams)
Maintain daily internal status reports as well as communicating hardware failure internally
Maintain records of equipment inventory
Operate and maintain knowledge of audio/video distribution systems
Participate in team meetings and discussions
Provide other means of support to customers and team members as needed
Become area expert for client specific configuration special needs
Provide daily update to reporting manager on progress and confirmation needs/requirements
Qualification
Required
Ability to see the big picture and work holistically
Ability to collaborate with members of every team
Responsible for daily tasks to configure new hardware
Configure media players including operating systems and network configurations
Configure Audio Visual Control and Distribution systems
Configure Network Equipment including Firewalls, Wifi Access Points, Network Switches, Broadband Wireless Modems, IP Power Distribution
ERP system documentation for all devices
Content Management System device configuration
Setup demo boxes - comfortable with power tools and physical labor as well as organized assembly of components
RMA setup and testing per established protocol
Collaborate with Warehouse Packing & Shipping Clerk to pick and maintain current warehouse inventory levels as documented in NetSuite
Deliver configured hardware to the Shipping Team in a timely manner to meet customer service level agreements
Escalate issues as needed (Internal and third-party support teams)
Maintain daily internal status reports as well as communicating hardware failure internally
Maintain records of equipment inventory
Operate and maintain knowledge of audio/video distribution systems
Participate in team meetings and discussions
Provide other means of support to customers and team members as needed
Become area expert for client specific configuration special needs
Provide daily update to reporting manager on progress and confirmation needs/requirements
Company
TRISON North America
TRISON is a global leader in experiential technology.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-01-31Acquired
Leadership Team
Brian Hirsh
Head of Partnerships
Company data provided by crunchbase