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First Merchants Corporation · 2 months ago

Small Business Development Officer

Fort Wayne, IN

Full-time

Onsite

Mid Level

3+ years exp

First Merchants Bank is seeking a Small Business Development Officer to drive deposit growth and foster relationships with small businesses generating $0–$3 million in annual revenue. The role focuses on acquiring, developing, and retaining small business clients by providing tailored banking solutions that meet their needs.

Financial Services

Responsibilities

Identify, prospect, and onboard small business clients to achieve deposit and lending growth targets

Develop and execute strategies to increase core deposits and other banking services tailored to small businesses

Deepen share of wallet by retaining and expanding existing relationships

Maintain a pipeline of prospects to ensure consistent business development efforts

Act as the primary point of contact for small business clients, delivering exceptional service and fostering long-term relationships

Conduct regular client reviews to understand their evolving business needs and recommend appropriate deposit, cash management solutions and small business lending

Serve as a trusted advisor, offering insights on liquidity management, treasury solutions, and other banking products

Actively participate in community and networking events to build a strong referral network

Develop relationships with local business organizations, chambers of commerce, and industry groups to generate leads and enhance the bank’s visibility

Represent the bank professionally in the community to promote its brand and services

Develop centers of influence as a referral source

Partner with internal teams such as commercial banking, treasury management, and private wealth to provide holistic solutions for clients

Identify opportunities to cross-sell products such as business loans, merchant services, and personal banking for business owners and employees

Ensure all client onboarding and account management activities comply with regulatory requirements and internal policies

Maintain accurate records and documentation for client interactions and business development activities

Qualification

Business banking experienceSmall business developmentRelationship managementFinancial statement analysisCRM proficiencyCommunity engagementCommunication skillsNegotiation skills

Required

Bachelor's degree in Business, Finance, or a related field OR an associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience)

A minimum of three (3) years of experience in business banking, sales, or financial services with a focus on small business clients