ICON · 2 months ago
Field Operations Technician I
Austin, TX
Full-time
Onsite
Entry Level
1+ years expICON is a company seeking a Field Operations Technician I to support their Field Operations team. The role involves managing logistics for print operations, troubleshooting, and maintenance of 3D printers, while adhering to operational discipline and company policies.
3D PrintingAdvanced MaterialsConstructionMechanical DesignRoboticsSoftware
Responsibilities
Support the delivery, inventory management, and organization of building materials during shifts
Maintain clear and professional communication with team members and other departments across ICON
Operate Vulcan and Magma systems to meet daily production targets
Work closely with Field Ops Leads, taking instructions and contributing to the team’s objectives
Perform build activities, including reinforcement adjustment and placement as needed
Execute and document QC measurements on material samples during operations
Assist in diagnosing and repairing printer issues, including coordinating parts, performing replacements, and conducting calibrations
Operate diagnostic tools such as multimeters to troubleshoot and address technical problems
Manage inventory and delivery of replacement parts, ensuring accurate documentation and tracking within ticketing systems
Update and maintain detailed work steps and resolutions in ticketing systems to ensure consistent and transparent communication
Demonstrate a strong understanding of mechanical systems and components
Work with electrical wiring and components as required
Ensure 100% compliance with Standard Operating Procedures (SOPs)
Provide real-time, proactive reporting on progress updates, milestones, and activities related to prints, mobilizations, and builds
Qualification
Required
1+ years of hands-on experience in manufacturing, fabrication, or related fields
Basic proficiency with diagnostic tools such as multimeters to troubleshoot and assess electrical systems
Familiarity with mechanical systems, including a basic understanding of components and their functions
Familiarity with electrical wiring and components, with the ability to perform tasks under supervision
Basic understanding of inventory management systems or ticketing systems for tracking parts and documenting work steps (training provided by ICON)
Ability to operate heavy machinery under supervision
Strong verbal and written communication skills, with the ability to document work and collaborate with team members effectively
Self-motivated and eager to learn, with a proactive attitude toward problem-solving
Ability to prioritize tasks and adapt in dynamic work environments
Proficiency in English
Ability to lift and carry up to 50 pounds safely and regularly
Comfortable working in various outdoor environments, including extreme temperatures (above 100°F or below freezing), sun, rain, mud, and areas with limited infrastructure (e.g., lack of electricity)
Comfortable standing and moving on your feet for the majority of the workday as well as climbing ladders and carrying material buckets
Willingness to travel outside of Austin, TX, for multiple weeks at a time
Flexible availability to work nights and weekends as needed
Ability to work in Austin, TX, and surrounding areas (up to 50 miles)
Preferred
Previous experience in manufacturing maintenance, field operations, or a similar hands-on technical environment
Strong time-management skills with the ability to prioritize tasks effectively in a fast-paced setting
Familiarity with multi-axis machinery, such as CNC machines or 3D printers, including basic operation and troubleshooting
Proven ability to perform effectively under pressure and adapt to dynamic challenges
Company
ICON
ICON is a construction technology company that uses 3D robotics, software, and advanced materials.
201-500 employees
H1B Sponsorship
ICON has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (5)
2022 (11)
2021 (4)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
$507.5MKey Investors
Tiger Global ManagementNorwestNASA
2025-02-14Series C· $56M
2022-02-18Series B· $185M
2021-08-24Series B· $207M
Leadership Team
Jason Ballard
CEO & Co-Founder
Alexander Le Roux
Co-Founder and CTO
Recent News
SlashGear.com
2025-11-24
SlashGear.com
2025-11-24
2025-11-21
Company data provided by crunchbase