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The Hartford · 1 month ago

Principal Reliability Engineer – Information Security

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

$149K/yr - $224K/yr

8+ years exp

The Hartford is an insurance company committed to making a difference and helping others achieve their goals. They are seeking a Principal Reliability Engineer to lead the Reliability Engineering team, focusing on optimizing and maintaining automation capabilities for IT applications and ensuring service reliability across their portfolio. The role involves managing critical incidents, driving transformational change, and fostering a culture of continuous improvement.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

No H1B

Responsibilities

Responsible for managing and directing all critical incidents, inclusive of defining root cause, developing and implementing remediation plans

Responsible for building reliability engineering, automation, and quality capabilities across 20+ applications and systems

Accountable for Operations, RE, DevSecOps, Quality, and Middleware technologies

Build tools and capabilities needed by our software engineering teams to optimize development by providing a level of advancement in technology and achievement of efficiency for application teams

Building an engineering culture with automation across our technology stack and application footprints across traditional and modern architectures resulting in overall IT Productivity improvements

Support enterprise needs with improvements in Performance, Scalability, Resiliency, Reliability, Stability, Observability, Security, etc.. continuously evolving and modernizing available services to improve productivity, automation, quality, and optimize operational cost

Market research on emerging trends for technology enablers in the field. Information protection and secure development practices

Lead transformational change management by championing the adoption of automation capabilities built and foster a culture of continuous learning and improvement mindset for the organization

Qualification

Reliability EngineeringCloud EngineeringIncident ManagementPerformance ToolsDevOps MethodologiesTest AutomationAgile PrinciplesCritical ThinkingCollaboration

Required

8 + years IT professional experience in financial services or insurance in a large corporation

8+ years of having assumed leadership, engineering, application management and operations roles with a demonstrated track record of technical innovation and experience influencing technically diverse teams

Strong track record of production support, incident management and problem solving

Strong cloud engineering mindset with cloud experience across public cloud providers and the technologies most frequently used in engineering and managing highly reliable and automated technology environments

Demonstrated ability to own, transform, mature, and deliver reliability engineering tools and capabilities

Strong knowledge and experience with cloud product management, cloud engineering, and Agile principles

Experience with Performance and Observability tools such as Dynatrace, Splunk, CloudWatch, Cloud Trail, and related tools

Experience with continuous integration and DevOps methodologies, preferred tools such as GitHub, Rally, SonarQube etc

Strong solution engineering orientation to enable expedient troubleshooting, issue-resolution and root-cause removal

Proven execution/delivery running and maintaining cloud-based and on prem automation tools and services across various service delivery models

Quality Engineer leadership experience along with Test Data Management, Test Automation including unit, functional, regression, and integration testing, and Defect Management

Demonstrated ability to act as a strategic thought leader and be seen as a credible business partner by peers

Highly collaborative and team oriented

Exceptional critical thinking and problem-solving skills

Able to influence diverse teams and build strong business relationships

Bachelor of Science in Computer Science or equivalent preferred